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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aerial

September 26, 2025

5  out of  5
rating by Aerial
"Lavita was awesome with assisting me today with questions I had regarding my insurance bill . She even went as far as adding more beneficial things to my policy giving me the best rate possible . I really appreciate her professionalism and great personality. Need more people like her in this world , thank you!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Aerial, for your kind words! 🌟 We’re so glad to hear that Kiana made your first-time experience a smooth one by explaining all the coverages and helping you find the best quote. We truly appreciate your trust and are always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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Ericka Oropeza

September 24, 2025

5  out of  5
rating by Ericka Oropeza
"I visited this office for the first time and was impressed with the entire experience. The office was absolutely beautiful clean, and welcoming. It created a great first impression and instantly made me feel comfortable. The staff were just as impressive. As soon as I walked in I was helped. Laveda was kind, attentive, and professional. She took her time to explain everything clearly, answered all my questions with patience, and made the entire process smooth and stress-free. Definitely recommend this office and their services to anyone looking for a provider."
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Joseph Okoronkwo

September 19, 2025

5  out of  5
rating by Joseph Okoronkwo
"I love working with the Gwen Candler office! The phone only rings once and I am already talking to their receptionist! They set up my renters insurance quickly and my full coverage auto insurance has gone down every 6 months for the past 3 cycles without me asking or having to call! This has been my best experience ever with an insurance company!"
We responded:
"Thank you so much, Joseph! We’re thrilled to hear that your experience with our office has been smooth and positive, from quick connections to savings on your auto insurance. Your kind words mean a lot, and we truly appreciate your trust in our team!"
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Janet Schultz

September 19, 2025

5  out of  5
rating by Janet Schultz
"Cydney Collins was extremely knowledgeable & patience. A real pleasure to work with & she saved us money! I was so happy to cancel our former insurance."
We responded:
"Thank you so much, Janet! We’re thrilled to hear that Cydney provided knowledgeable and patient service, and that she was able to help you save money. We truly appreciate your trust and are so glad you’re happy with your experience!"
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Carl Davis

September 19, 2025

5  out of  5
rating by Carl Davis
"Hi, Cydney was very friendly, knowledgeable and efficient. Two thumbs up as well as five stars."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Carl, for the awesome feedback! 👍👍🌟 We’re so glad to hear that Cydney provided friendly, knowledgeable, and efficient service. Two thumbs up right back at you—we truly appreciate your support! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Ahmad Kayyali

September 17, 2025

5  out of  5
rating by Ahmad Kayyali
"I had a great experience with Laveda. She is very kind, professional, and easy to work with. She made the whole process simple and smooth, and I really appreciated how friendly and helpful she was. Highly recommended!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you so much, Ahmad Kayyali, for your kind words and positive review! We are thrilled to hear that you had a great experience with our agency. Our team strives to provide exceptional service to all our customers, and your feedback is greatly appreciated. If you need anything in the future, please don't hesitate to reach out. Thank you for choosing Gwen Candler Insurance Agency!🥰"
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Aksel Yeser

September 17, 2025

5  out of  5
rating by Aksel Yeser
"Thanks for your excellent service regarding my car insurance. You were professional, attentive, and very patient throughout the process. Your knowledge and clear explanations made everything easy to understand, and truly appreciate your help in finding the right coverage for my needs. Great experience overall!"
We responded:
"Aksel, thank you for the thoughtful review! We’re so glad to hear you had such a positive experience and that we could help you find the right coverage with ease. We truly appreciate your trust and look forward to continuing to take care of your insurance needs!"
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Expressions 4 U Yoga + Wellness

September 17, 2025

5  out of  5
rating by Expressions 4 U Yoga + Wellness
"Cydney was very helpful! She helped me understand my policy which in turn helped me choose the best one based on my needs. Thank you Cydney."
We responded:
"Thank you for the wonderful review! We’re so glad Cydney was able to guide you through your policy and help you choose the coverage that fits your needs best. We truly appreciate your trust and look forward to being here whenever you need us."
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Emma Leibow

September 17, 2025

5  out of  5
rating by Emma Leibow
"So helpful and transparent which wasn’t easy to find! It’s been a great experience!"
We responded:
"Emma, thank you for the kind words! We’re so glad you had a great experience and found our team helpful and transparent. We truly appreciate your trust and look forward to continuing to serve your insurance needs."
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Pat Collins

September 17, 2025

5  out of  5
rating by Pat Collins
"I love it here. Cydney Collins was a great and professional young lady to work with. I appreciate all the help that she did for me and I was definitely satisfied."
We responded:
"Pat, thank you for your thoughtful review! We’re so glad to hear Cydney provided such professional and helpful service. We truly appreciate your trust and are happy to know you’re satisfied with your experience!"
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Virginia Halsey

September 16, 2025

5  out of  5
rating by Virginia Halsey
"Jamie was very pleasant and easy to talk to"
We responded:
"Virginia, thank you for your kind words! We’re so glad to hear that Jamie made the experience pleasant and easy. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
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Lewis Armstrong

September 15, 2025

5  out of  5
rating by Lewis Armstrong
"Cydney has made the process so easy and understandable. Thank you thank you!"
We responded:
"Thank you so much, Lewis! We’re thrilled to hear that Cydney made the process easy and clear for you. Your kind words mean a lot, and we truly appreciate your trust in us!"
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Jeremi Warner

September 15, 2025

5  out of  5
rating by Jeremi Warner
"Jamie is very professional. She pointed out changes we could make that reduced our cost for coverage that didn’t make sense for us to have anymore. She is very polite and friendly as well."
We responded:
"Thank you, Jeremi! We’re glad to hear Jamie was able to help optimize your coverage and make the process easy to understand. Providing friendly, professional service while helping clients save is always our goal, and we truly appreciate your kind words!"
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Lydia Parker

September 13, 2025

5  out of  5
rating by Lydia Parker
"I like to thank you Gwen Candler. You're the best. Great customer service. 👌"
We responded:
"Thank you so much, Lydia! Your kind words mean a lot, and I’m so glad you’ve had a great experience here at State Farm. Providing excellent customer service is always my top priority, and it’s wonderful to know it made a difference for you!"
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Emma Deng

September 12, 2025

5  out of  5
rating by Emma Deng
"I had such a great experience working with Akisa at State Farm! She went above and beyond to help me find the best insurance rate and made the whole process smooth and stress-free. Her kindness, patience, and professionalism truly stood out. I’m so grateful for her help — highly recommend reaching out to her if you’re looking for great service and a great deal! Thank you so much Akisa again,I wish you more success and luck ahead of you!"
We responded:
"We really appreciate your thoughtful review, Emma! It’s wonderful to know Akisa went above and beyond to help you with your State Farm insurance. Your recommendation means a lot to us!"
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Anahis Guifarro

September 11, 2025

5  out of  5
rating by Anahis Guifarro
"Jamie is really helpful to me and understanding"
We responded:
"Thank you so much, Anahis! I’m glad Jamie was able to be helpful and understanding—she takes pride in supporting our State Farm family! Your kind words will make her day!"
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Slimeto Lastone

September 11, 2025

5  out of  5
rating by Slimeto Lastone
"Akisa Westbrooks was a great help she made me change my mind on even switching over from progressive great sales pitch 😁"
We responded:
"We really appreciate your kind words, Slimeto! It’s great to hear Akisa made such a positive impact and helped you feel confident choosing State Farm with your insurance needs."
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Heaven Tippitt

September 10, 2025

5  out of  5
rating by Heaven Tippitt
"Had such an awesome experience with Akissa Westbrooks! She was so helpful and very detailed, made process so easy! Most definitely will recommend to others, Truly THE BEST💕"
We responded:
"Thanks for sharing, Heaven! Akissa takes pride in making the insurance process easy and stress-free, and I’m so glad you had such a positive experience with our State Farm team!"
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melvin hearn

September 9, 2025

5  out of  5
rating by melvin hearn
"Very good excellent service"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Melvin! We're glad to hear you had a very good experience with us. If you ever need assistance, we're here to help! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Christian Simms

September 9, 2025

5  out of  5
rating by Christian Simms
"Cydney helped me understand how my coverages work!! Ask for her if you need any insurance!"
We responded:
"Thank you so much, Christian! I’m glad Cydney could help you understand your coverages—she loves assisting our State Farm customers and I know she’ll appreciate your recommendation!"
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Vaughn Blueford

September 8, 2025

5  out of  5
rating by Vaughn Blueford
"My experience was great. Thank you state farm."
We responded:
"Hi Vaughn! Thank you for taking the time to leave a 5-star review! We’re glad to hear you had a great experience with our State Farm team. We truly appreciate your trust in us!"
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Veronica Acosta

September 5, 2025

5  out of  5
rating by Veronica Acosta
"Excelente trabajo muy profesional, muchas gracias por toda su ayuda 100% recomendada!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX ¡Gracias, Veronica! 🙏 Nos alegra saber que tuviste una experiencia excelente y profesional con nuestro equipo. Agradecemos mucho tu recomendación. ¡Siempre estamos aquí para ayudarte! 💼🌟 #GwenCandlerInsuranceAgency #StateFarm #GraciasVeronica #ServicioProfesional #100Recomendada"
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Howard Benedict

September 4, 2025

5  out of  5
rating by Howard Benedict
"Great customer service! Thank you!"
We responded:
"Thank you for your kind words, Howard! We’re so glad you had a positive experience and truly appreciate your feedback!"
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Dani Oki

September 4, 2025

5  out of  5
rating by Dani Oki
"She was super nice."
We responded:
"Thank you for sharing your positive experience, Dani! We’re thrilled to hear you had a positive interaction with us and appreciate your kind words!"
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Manuel Castro

September 3, 2025

5  out of  5
rating by Manuel Castro
"Cydney was very helpful with my insurance needs!"
We responded:
"Thank you for your kind words, Manuel! I’m glad to hear that Cydney was able to assist you with your insurance needs. We truly appreciate your feedback!"