State Farm® Insurance Agent Gwen Candler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alex Salazar
January 16, 2026
5
out of
5
rating by Alex Salazar
"Representatives were extremely helpful"
Jakin Vela, PhD
January 15, 2026
5
out of
5
rating by Jakin Vela, PhD
"2026-01-15 As always, I have had an amazing experience with Gwen and her competent team. I had some changes to my insurance needs and Gwen and team handled them quickly, advised on processes, and always had a great attitude. My auto insurance policy changed and due to new systems that State Farm HQ implemented, my spouse was accidentally left off from the named insured. Totally get it - when HQ transitions happen, sometimes there are hiccups. Gwen’s team prioritized the concerns I raised and worked quickly to resolve the issue. The call took only a few minutes and I received my updated documentation along with some new information that supported my other insurance needs. Again, constantly impressed by the people-first approach of the team here."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Jakin, for your thoughtful and detailed feedback! 🌟 We’re so pleased that Gwen and her team provided comprehensive, responsive, and patient service for your business and personal insurance needs. It’s wonderful to know that our ongoing support has had a positive impact on your family. Your kind words mean so much to us, and we’re always here to assist you. 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #SmallBusinessInsurance #InsuranceAgent"
Doug Groves
January 15, 2026
5
out of
5
rating by Doug Groves
"I've dealt with Gwen Candler for years. Most recently, Laveda Britton assisted me. Laveda was so kind, and patient, and so very thorough- she was able to answer my questions and made the entire process so pleasant! Thank you so much, Laveda!"
We responded:
"Doug, thank you so much for the 5-star review and for being a longtime customer! We’re glad to hear that Laveda provided such kind, patient, and thorough service and made the process pleasant for you. We truly appreciate your trust in our office and are always here whenever you need us!"
T B
January 14, 2026
5
out of
5
rating by T B
"Very good helping to address my concerns and making the experience easy and quick."
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
carmen zavala
January 13, 2026
5
out of
5
rating by carmen zavala
"Amirah was very professional and helped me with my on my policy she did great on helping me find best deal on my policy thank you so much."
We responded:
"Hi Carmen, we really appreciate your review! It’s wonderful to hear that Akisa was able to assist you efficiently and provide attentive, professional service."
Jhoncarlos Melendez
January 6, 2026
5
out of
5
rating by Jhoncarlos Melendez
"Cydney Excellent service, I recommend it"
We responded:
"Thank you so much for the 5-star review, Jhoncarlos! We’re thrilled to hear you had an excellent experience with Cydney. We truly appreciate your recommendation and are always here for any of your insurance needs!"
Jeimy Marín
January 6, 2026
5
out of
5
rating by Jeimy Marín
"Laveda was so kind to me, She solved my problem effectively and quickly, She provided me with good information. Thank you so much"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Jeimy, for your kind feedback! 🌟 We’re so glad to hear that Joshua solved your problem quickly and effectively, and that he provided excellent service. If you need assistance in the future, we’re always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
Sandra Dorrough
January 6, 2026
5
out of
5
rating by Sandra Dorrough
"Laveta has always been professional. She keeps you informed of what’s taking place with your policies. Always trying to get the best price. She has called and let me know that she’s working on the situation."
We responded:
"Thank you, Sandra for the five-star rating! We’re honored to have you as a customer at our State Farm office in Dallas, TX."
Aamir Ahmed
January 6, 2026
5
out of
5
rating by Aamir Ahmed
"Outstanding agent, goes above and beyond to assist and make sure all my meds are fulfilled. Always friendly and willing to help."
We responded:
"Thank you so much for the 5-star review, Aamir! We’re thrilled to hear that our team has gone above and beyond to assist you. We are always here to help with anything you need!"
Mark Jackson
January 5, 2026
5
out of
5
rating by Mark Jackson
"Spectacular service and follow-up for any previously outstanding items."
We responded:
"Thank you so much for the 5-star review, Mark! We’re glad to hear you had a positive experience with our team and that we could assist with any outstanding items. We truly appreciate your trust in Gwen Candler State Farm and are always here if you need anything in the future!"
Harris Bezos
January 2, 2026
5
out of
5
rating by Harris Bezos
"She’s the prime example of best of the best I loved her soft spoken and great sense of humor very satisfied."
We responded:
"Thank you so much, Harris! I’m so glad to hear you had such a positive experience with us. It means the world to know that our warmth and sense of humor stood out—that’s exactly the kind of service we strive for here at Gwen Candler State Farm. We truly appreciate you taking the time to share your support!"
Richard Dyal
January 2, 2026
5
out of
5
rating by Richard Dyal
"Laveda Britton was ver helpful in verifying my apartment rental declaration, and making my payment and sending copies to my apartment complex manager. She was very helpful in pulling up all the information I requested and gave me quick answers to my questions. She was very cheerful, and answered all my questions."
We responded:
"Richard, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Lina cares a lot about our customers."
Pagoo J
December 23, 2025
5
out of
5
rating by Pagoo J
"Ms Laveda listened and helped me with my policy. She helped clarify specific coverage questions and helped make the right decisions. Thank you!"
We responded:
"Thank you, Pagoo! We truly appreciate your review and kind words. We’re glad to hear Ms. Laveda took the time to listen, clarify your coverage questions, and help you make the right decisions for your policy!"
stacy pringle
December 20, 2025
5
out of
5
rating by stacy pringle
"Akisa was amazing, she stayed late to make sure my mom coverage got handled. She was very patient with us."
We responded:
"Thank you so much, Stacy! We truly appreciate you taking the time to leave such a thoughtful review. We’re glad to hear Akisa went above and beyond by staying late and patiently making sure your mom’s coverage was handled. That level of care and dedication is exactly what we strive for."
Drew Carlson
December 19, 2025
5
out of
5
rating by Drew Carlson
"Amirah was great! She researched my bill and was able to resolve my questions. I really appreciate her gracious attitude and attention to detail and outstanding customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Drew! 🙌 We're so glad Kiana was able to assist you with friendliness, knowledge, and quick answers. We appreciate your kind words and the opportunity to help! 💬👏 #GwenCandlerInsuranceAgency #StateFarm #ThankYouDrew #KianaCares #HelpfulService"
Tricia Ku
December 12, 2025
5
out of
5
rating by Tricia Ku
"The efficiency and service are excellent."
We responded:
"Thank you so much for your kind words, Tricia! We’re thrilled to hear you had an excellent experience and found our service efficient. We truly appreciate you taking the time to share your feedback and look forward to assisting you with your insurance needs in the future."
Needfire Official
December 11, 2025
5
out of
5
rating by Needfire Official
"I only take the time to write a review when it is much deserved. Laveda with State Farm should be recognized for being the ultimate professional, being so kind and helpful. Always so cheerful when I call and need help with my account. Always responds super quick when I need information sent to me. Thank you"
We responded:
"Hi! Thank you so much for taking the time to share your experience! We’re thrilled to hear that Laveda has been so professional, helpful, and responsive. Your feedback means a lot, and we’ll be sure to recognize her for the great work she’s doing."
Curtis Holland
December 11, 2025
5
out of
5
rating by Curtis Holland
"Outstanding customer service. Polite, Respectful, and End Result Driven. I highly recommend."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Curtis, for your glowing feedback! 🌟 We’re thrilled to hear you found our service outstanding and that our team was polite, respectful, and focused on getting great results. Your recommendation means so much to us. We’re always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
William Engfer
December 2, 2025
5
out of
5
rating by William Engfer
"Akisa was very helpful and promptly took care of what I needed accomplished.Thank you. I hope I spelled the name correctly )"
We responded:
"Thank you, William! We’re so glad she could assist you promptly and make the process smooth. We appreciate your kind words and look forward to helping you with all your State Farm insurance needs!"
Gustavo Goncalves
December 2, 2025
5
out of
5
rating by Gustavo Goncalves
"Laveda was so cordial and professional. I was able to get different quotes and choose the best options for my family. I prefer to do these things in person and she was awesome! Highly recommend!"
We responded:
"Thank you for the kind words, Gustavo! We are thrilled to hear that you had a positive experience and found our services convenient. We appreciate your recommendation!"
Barbara Figueiredo
December 1, 2025
5
out of
5
rating by Barbara Figueiredo
"I had a great experience working with Laveda. Very professional and helpful. Great following up with request. I would recommend to anyone"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Barbara! 😊 We're so glad Laveda made your experience smooth and professional. Her follow-up and dedication mean so much, and we truly appreciate your recommendation! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouBarbara #LavedaCares #ProfessionalService #HighlyRecommended"
Benny Ross
December 1, 2025
5
out of
5
rating by Benny Ross
"Laveda was very polite and knowledgeable. An helped me with my Auto Insurance issues. I appreciate her exceptional customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Benny, for your kind words! 😊 We’re so glad to hear that Lucero provided you with friendly, knowledgeable, and patient service. It’s wonderful to know that you found our insurance coverages reasonably priced as well. We’re always here to help—don’t hesitate to reach out if you need anything! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
Dominique Johnson
November 26, 2025
5
out of
5
rating by Dominique Johnson
"She was a great help"
We responded:
"Thanks for taking the time to share your kind words, Dominique! Our team will always be there for you & all of your insurance needs!"
June Leday
November 21, 2025
5
out of
5
rating by June Leday
"They treat u with respect and helpful"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, June, for your kind words! 😊 We’re so glad to hear you felt respected and supported by our team. We’re always here to assist with all your insurance needs—just let us know how we can help! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
Valeria Martinez
November 21, 2025
5
out of
5
rating by Valeria Martinez
"Abraham was very helpful in answering all my questions and followed up on a timely manner."
We responded:
"Hi Valeria, we’re thrilled to hear about your experience! At Gwen Candler State Farm, our goal is to make insurance clear and easy, and it’s great Abraham could assist you every step of the way!"