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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lewis Armstrong

September 15, 2025

5  out of  5
rating by Lewis Armstrong
"Cydney has made the process so easy and understandable. Thank you thank you!"
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Jeremi Warner

September 15, 2025

5  out of  5
rating by Jeremi Warner
"Jamie is very professional. She pointed out changes we could make that reduced our cost for coverage that didn’t make sense for us to have anymore. She is very polite and friendly as well."
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Lydia Parker

September 13, 2025

5  out of  5
rating by Lydia Parker
"I like to thank you Gwen Candler. You're the best. Great customer service. 👌"
We responded:
"Thank you so much, Lydia! Your kind words mean a lot, and I’m so glad you’ve had a great experience here at State Farm. Providing excellent customer service is always my top priority, and it’s wonderful to know it made a difference for you!"
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Emma Deng

September 12, 2025

5  out of  5
rating by Emma Deng
"I had such a great experience working with Akisa at State Farm! She went above and beyond to help me find the best insurance rate and made the whole process smooth and stress-free. Her kindness, patience, and professionalism truly stood out. I’m so grateful for her help — highly recommend reaching out to her if you’re looking for great service and a great deal! Thank you so much Akisa again,I wish you more success and luck ahead of you!"
We responded:
"We really appreciate your thoughtful review, Emma! It’s wonderful to know Akisa went above and beyond to help you with your State Farm insurance. Your recommendation means a lot to us!"
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Anahis Guifarro

September 11, 2025

5  out of  5
rating by Anahis Guifarro
"Jamie is really helpful to me and understanding"
We responded:
"Thank you so much, Anahis! I’m glad Jamie was able to be helpful and understanding—she takes pride in supporting our State Farm family! Your kind words will make her day!"
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Slimeto Lastone

September 11, 2025

5  out of  5
rating by Slimeto Lastone
"Akisa Westbrooks was a great help she made me change my mind on even switching over from progressive great sales pitch 😁"
We responded:
"We really appreciate your kind words, Slimeto! It’s great to hear Akisa made such a positive impact and helped you feel confident choosing State Farm with your insurance needs."
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Heaven Tippitt

September 10, 2025

5  out of  5
rating by Heaven Tippitt
"Had such an awesome experience with Akissa Westbrooks! She was so helpful and very detailed, made process so easy! Most definitely will recommend to others, Truly THE BEST💕"
We responded:
"Thanks for sharing, Heaven! Akissa takes pride in making the insurance process easy and stress-free, and I’m so glad you had such a positive experience with our State Farm team!"
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melvin hearn

September 9, 2025

5  out of  5
rating by melvin hearn
"Very good excellent service"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Melvin! We're glad to hear you had a very good experience with us. If you ever need assistance, we're here to help! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Christian Simms

September 9, 2025

5  out of  5
rating by Christian Simms
"Cydney helped me understand how my coverages work!! Ask for her if you need any insurance!"
We responded:
"Thank you so much, Christian! I’m glad Cydney could help you understand your coverages—she loves assisting our State Farm customers and I know she’ll appreciate your recommendation!"
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Vaughn Blueford

September 8, 2025

5  out of  5
rating by Vaughn Blueford
"My experience was great. Thank you state farm."
We responded:
"Hi Vaughn! Thank you for taking the time to leave a 5-star review! We’re glad to hear you had a great experience with our State Farm team. We truly appreciate your trust in us!"
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Veronica Acosta

September 5, 2025

5  out of  5
rating by Veronica Acosta
"Excelente trabajo muy profesional, muchas gracias por toda su ayuda 100% recomendada!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX ¡Gracias, Veronica! 🙏 Nos alegra saber que tuviste una experiencia excelente y profesional con nuestro equipo. Agradecemos mucho tu recomendación. ¡Siempre estamos aquí para ayudarte! 💼🌟 #GwenCandlerInsuranceAgency #StateFarm #GraciasVeronica #ServicioProfesional #100Recomendada"
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Howard Benedict

September 4, 2025

5  out of  5
rating by Howard Benedict
"Great customer service! Thank you!"
We responded:
"Thank you for your kind words, Howard! We’re so glad you had a positive experience and truly appreciate your feedback!"
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Dani Oki

September 4, 2025

5  out of  5
rating by Dani Oki
"She was super nice."
We responded:
"Thank you for sharing your positive experience, Dani! We’re thrilled to hear you had a positive interaction with us and appreciate your kind words!"
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Manuel Castro

September 3, 2025

5  out of  5
rating by Manuel Castro
"Cydney was very helpful with my insurance needs!"
We responded:
"Thank you for your kind words, Manuel! I’m glad to hear that Cydney was able to assist you with your insurance needs. We truly appreciate your feedback!"
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Marianne Cash

August 28, 2025

5  out of  5
rating by Marianne Cash
"After receiving several very expensive quotes for homeowners insurance, we were referred to this office by several current customers. Our agent Cydney Collins enthusiastically presented a wonderful plan for us and quickly researched a way for us to save a great deal of money by bundling our car insurance. She was polite, knowledgeable, and wonderful in every way. My husband and I are extremely pleased with the service we got and the prices beat every other company that we tried. We will absolutely refer others to this wonderful company!"
We responded:
"Hi Marianne! Thank you so much for taking the time to share your experience! I’m thrilled to hear that Cydney was able to find a plan that worked well for you and your husband while saving you money. We truly appreciate your kind words and your willingness to refer others—our business thrives because of customers like you!"
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Shankar Mitra

August 28, 2025

5  out of  5
rating by Shankar Mitra
"Great service from the service manager, Jamie."
We responded:
"Thank you for your kind words! I’m glad to hear that Jamie was able to provide you with great service. We truly appreciate your feedback and support!"
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Richard Ray

August 28, 2025

5  out of  5
rating by Richard Ray
"Jamie was terrific! Saved me money and made it easy!"
We responded:
"Hi Richard! I’m glad Jamie could help save you money and make the insurance process easy. We truly appreciate your trust in us!"
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Tammy Griffin

August 22, 2025

5  out of  5
rating by Tammy Griffin
"I spoke to Jamie and she was very friendly and helpful. She was able to lower my rate for Renters insurance."
We responded:
"Thank you for your kind words! We're so glad Jamie was able to assist you in your renters insurance and provide such friendly, helpful service. We truly appreciate your trust and are always here to help with your insurance needs!"
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Bobbie Burns

August 21, 2025

5  out of  5
rating by Bobbie Burns
"I've always held Gwen Candler in very high esteem. Therefore, it came as no surprise to find that same quality in her staff/agents. I am so grateful that Ms Lavita is with Candler State Farm. Lavita demonstrates the efficiency, professionalism, empathy, compassion and knowledge of her craft each time we speak. All issues and concerns I had, were rresolved in one phone call. My thanks to Ms Lavita for being the person that she is."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Bobbie, for your kind words! 🌟 We're so glad to hear that Lavita and the team were able to assist you in correcting the oversight and helping you establish measures to avoid it in the future. We truly appreciate your trust and are always here to offer thoughtful, professional service. If you need anything else, don’t hesitate to reach out! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Naomi Michaud

August 21, 2025

5  out of  5
rating by Naomi Michaud
"Jamie provided excellent customer service. I needed a form sent to my mortgage lender and she generated and sent it right away. Thanks so much for your help."
We responded:
"Thank you for your kind words, Naomi! I’m glad Jamie was able to assist you quickly and get the form to your mortgage lender. We appreciate your trust in our State Farm team!"
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Gloria Walker

August 19, 2025

5  out of  5
rating by Gloria Walker
"She did excellent thank you soooo much!!!!"
We responded:
"Don't thank us, thank you, Gloria! We appreciate your support and look forward to taking care of you and all of your insurance needs for many years to come!"
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Jasmine Rosenfield

August 19, 2025

5  out of  5
rating by Jasmine Rosenfield
"Jamie was incredibly helpful! She answered all of our questions and got us a great deal, all while being incredibly friendly and personable!"
We responded:
"Hi Jasmine! Thank you so much for your kind review! I’m thrilled to hear that Jamie was able to answer all your questions and help you find a great deal. We really appreciate your feedback and your trust in our team!"
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Omar Villa

August 15, 2025

5  out of  5
rating by Omar Villa
"Great service, all my questions were answered and the process was smooth and quick"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Omar! ⭐ We truly appreciate your 5-star support. We're always here whenever you need us! #GwenCandlerInsuranceAgency #StateFarm #ThankYouOmar #FiveStarService #AlwaysHereToHelp"
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Gregory Mcgriff

August 12, 2025

5  out of  5
rating by Gregory Mcgriff
"Great community auto insurance agency! Laveda is always quick responding and very helpful with all my questions and concerns. Wonderful asset to the business."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Gregory, for your thoughtful feedback! 🌟 We’re thrilled to hear that Kiana was friendly, informative, and responsive while addressing your concerns about auto insurance. It’s great to know she made your decision-making process easy. We’re here to assist you anytime—thanks for choosing us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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Pokhraj Ghosh

August 8, 2025

5  out of  5
rating by Pokhraj Ghosh
"Lucero assisted me very well! I am very happy with my insurance policies and the friendliness and experience of her."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you so much, Pokhraj Ghosh, for your kind words and positive review! We are thrilled to hear that you had a great experience with our agency. Our team strives to provide exceptional service to all our customers, and your feedback is greatly appreciated. If you need anything in the future, please don't hesitate to reach out. Thank you for choosing Gwen Candler Insurance Agency!"