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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naomi K

Naomi K

August 8, 2026

5  out of  5
rating by Naomi K
"I delt with Brook, brook was very professional and patient throughout the process. He explained everything in detail making me understand the policy I was getting."
We responded:
"Thank you so much for your wonderful review, Naomi! We’re so glad to hear that Brook was professional, patient, and took the time to explain everything clearly. We truly appreciate you choosing our office and trusting us with your insurance needs!"
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Dante Thompson

August 7, 2026

5  out of  5
rating by Dante Thompson
"Great experience with Brook. Very knowledgeable of the policies and available discounts to get the best rates. Highly recommended!"
We responded:
"Thank you so much for the great review, Dante! We’re thrilled to hear you had such a great experience with Brook. It’s wonderful to know he was able to help you understand your coverage and available discounts to find the best rate. We truly appreciate your recommendation and your trust in our office!"
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Corlette Barrett

August 7, 2026

5  out of  5
rating by Corlette Barrett
"Love working with Amirah, she’s always ready to help and educate me on insurance. Anytime I need help or have questions she doesn’t hesitate to answer my questions or get to the solution of my problems. She’s also a joy to talk to, it’s like talking to your bestie but she’s also your insurance lady.

AND MY CAR INSURANCE IS AFFORDABLE!!!"
We responded:
"Thank you so much for your amazing review, Corlette! We’re so happy to hear how much you enjoy working with Amirah. We love hearing that she’s always there to answer your questions, educate you on your coverage, and make insurance feel easy and enjoyable. We truly appreciate your continued trust in our office—and we’re glad we could help keep your car insurance affordable too!"
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Tyler Scott

August 7, 2026

5  out of  5
rating by Tyler Scott
"Cheyenne deserves 6 stars if I could give them! She made the whole process of updating my life insurance smooth, simple, and completely stress-free. She took the time to explain everything in a professional way that was actually easy to understand, and I never once felt rushed or pressured.

It’s nice doing business with a team that’s upfront, honest, and genuinely looking out for you. There are no hidden surprises, and they’ll even pick up the phone and call when they find a way to save you some money. You just don’t get that kind of service everywhere anymore!

Cheyenne was friendly, knowledgeable, and an absolute pleasure to work with. Gwen has put together one heck of a team, and it definitely shows. Y’all keep up the great work!"
We responded:
"Thank you so much for the wonderful review, Tyler! I’m so glad to hear Cheyenne made the process easy and stress-free. I’m very proud of my team and the care they provide our customers. We truly appreciate your trust and kind words!"
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Jaures Koffi

August 7, 2026

5  out of  5
rating by Jaures Koffi
"I came to State Farm and saw Taylor! She helped me with my Drive safe and save! I recommend Gwen Candler State Farm!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Jaures, for your kind words! 🌟 We’re thrilled to hear that Taylor was able to assist you with Drive Safe & Save. Your recommendation means the world to us, and we’re here whenever you need us. Thanks for choosing Gwen Candler State Farm! #StateFarm #CustomerService #DallasInsurance #DriveSafeAndSave #HereToHelp #InsuranceAgent"
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Angel

August 5, 2026

5  out of  5
rating by Angel
"I had a brief encounter with Taylor yesterday. I stopped by to get a copy of my dec page for my renters insurance. Not only did she print a copy for me, but she showed me how to locate my documents via the app! Extremely pleasant lady! The office and staff are certainly top tier!"
We responded:
"Thank you so much for the 5 stars, Angel! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Tricia Ivey

August 3, 2026

5  out of  5
rating by Tricia Ivey
"Amirah was easy to talk with and professional in her presentation of the information we discussed.
She was very pleasant to deal with."
We responded:
"Thanks so much for the fantastic rating, Tricia! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Israel Getu

August 3, 2026

5  out of  5
rating by Israel Getu
"Brook made the entire insurance process simple and stress-free. They took the time to explain my options clearly, found me the right coverage at a fair price, and were always quick to respond whenever I had questions. Truly excellent, personalized service — highly recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Richardson to know you had such a great experience with us. "
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Kathleen Kohl

August 1, 2026

5  out of  5
rating by Kathleen Kohl
"Cheyenne was the representative that answered our call for assistance and she was not only helpful, but kind and very knowledgeable. She is a consummate professional and ensured all of our questions were answered and the assistance we required was swiftly addressed."
We responded:
"Thank you, Kathleen, for your thoughtful review! We’re so glad to hear Amirah provided kind, knowledgeable, and efficient assistance. Ensuring all questions are answered and needs are met is always our priority. We truly appreciate you taking the time to share your experience!"
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Angel

July 31, 2026

5  out of  5
rating by Angel
"Amirah was one of the best insurance agents I've ever worked with! She took the time to review all of my policies, explained everything clearly, helped me save money, and found me a great life insurance policy. I truly appreciated her patience, knowledge, and positive energy. I was so impressed that I even referred some of my family members to her. Highly recommend!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Tonya F

July 31, 2026

5  out of  5
rating by Tonya F
"Excellent customer service skills!! Thank you!!"
We responded:
"Tonya, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Richardson. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Gwen Candler and Team "
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Chintan Naik

July 31, 2026

5  out of  5
rating by Chintan Naik
"Great customer service!!! I’ve been using them for 5 years with zero issues. Brook Tewabe is great with quick turnaround on quote and all requests and working towards meeting your needs and expectation."
We responded:
"Thank you so much, Chintan! We truly appreciate your loyalty over the past 5 years. We're thrilled to hear Jamie has consistently provided you with fast, reliable service. We’re always here when you need us—thanks again for the kind words!"
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Dawn Bundy

July 31, 2026

5  out of  5
rating by Dawn Bundy
"Felicia was very helpful with sending me out of state information needed for my move! Thank you, Felicia!"
We responded:
"Dawn, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
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Mel Breaux

July 30, 2026

5  out of  5
rating by Mel Breaux
"Brook went out of his way to get me a fantastic deal on auto and renters insurance. He guided me to what I needed and wanted. Switched from progressive because of him."
We responded:
"Thanks so much for the amazing review, Mel! We really appreciate your support here in Richardson. Just reach out anytime if you need us - we’re here for you. "
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Bill Kinder

July 30, 2026

5  out of  5
rating by Bill Kinder
"Cheyenne was very helpful with a difficult issue by going out of her way to solve the problem not of her making. She was extremely cordial and pleasant. I could not be more satisfied!"
We responded:
"Thank you so much for the 5-star rating, Bill! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Gwen Candler "
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Jerrod Standefer

July 29, 2026

5  out of  5
rating by Jerrod Standefer
"Brook Tewabe was very helpful and easy to work with."
We responded:
"Thank you so much for your kind review, Jerrod!  If you need insurance assistance, we are just an email or call away! - Gwen Candler, your State Farm Agent   "
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Allison McCarthy

July 29, 2026

5  out of  5
rating by Allison McCarthy
"Amirah was incredibly friendly and easy to work with over the phone! She was so personable and handled all my questions professionally."
We responded:
"Allison, thank you for the amazing review! Our Richardson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Gwen Candler, your State Farm Agent "
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taylor martin

July 29, 2026

5  out of  5
rating by taylor martin
"I called to transfer my auto insurance to Texas, and I was pleasantly surprised by the outstanding customer service I received. Cheyanne was incredibly warm, personable, and made the entire process quick and stress-free. She answered all of my questions, helped me secure some great savings, and made me feel valued as a customer. Service like this is hard to come by, and I truly appreciate it. Thank you, Cheyanne, for making this such a positive experience!"
We responded:
"Thank you so much for your kind review, taylor!  If you need insurance assistance, we are just an email or call away! - Gwen Candler, your State Farm Agent   "
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Melvin Robinson

July 27, 2026

5  out of  5
rating by Melvin Robinson
"Thank you for walking me through my insurance need you rock."
We responded:
"Thank you so much for your wonderful feedback of us here at Gwen Candler’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Gwen Candler’s Insurance Team "
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Derek Betts

July 27, 2026

5  out of  5
rating by Derek Betts
"Amira was so helpful and quick! Would def recommend their office"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Jasmine Sawyer

Jasmine Sawyer

July 27, 2026

5  out of  5
rating by Jasmine Sawyer
"Brook is a lifesaver! Called him as soon as I got a new car and he helped me out with a significantly lower rate than I was initially quoted. He was efficient and very friendly! He also took the time to walk me through each step! Brook is great, absolutely will recommend reaching out for any insurance needs!"
We responded:
"Thank you so much for the 5 stars, Jasmine! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of ntdeskdoctors james holland

ntdeskdoctors james holland

July 27, 2026

5  out of  5
rating by ntdeskdoctors james holland
"Cheyenna was extremely helpful. She made the entire experience pleasant and was able to help with all my questions and policy changes."
We responded:
"Thank you so much for your kind words, James! 🌟 It's great to hear that Kiana provided excellent service and addressed all your questions. We appreciate your feedback! #CustomerSatisfaction #ExcellentService Gwen Candler State Farm"
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Darius Fields

July 24, 2026

5  out of  5
rating by Darius Fields
"Cheyenne was extremely helpful with helping me get my policy transferred over from another state. Made sure I had all of the necessary coverages and even recommended some more products and services she thought might be useful (without being pushy)! She was very nice and patient with understanding all of my needs and addressing any concerns I had throughout the process. Im glad I went with this agency!"
We responded:
"Thank you so much for the 5 stars, Darius! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Drew Ciora

July 23, 2026

5  out of  5
rating by Drew Ciora
"Great experience today with Amirah! She was so patient and helpful during our phone call. Excellent job!"
We responded:
"Thank you for taking the time to leave us a review, Drew! Marcia is a great asset to our team!"
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Ali Memon

July 23, 2026

5  out of  5
rating by Ali Memon
"Evelyn was amazing to work with! She took the time to explain all of our coverage options, answered every question we had, and helped our family get a great rate without making us feel pressured. She was professional, patient, and made the entire process simple and stress-free. It’s clear she genuinely cares about helping her customers find the best coverage for their needs. I highly recommend Evelyn to anyone looking for excellent service and a great insurance experience!"
We responded:
"Thanks so much for the fantastic rating, Ali! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "