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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hilary

November 17, 2025

5  out of  5
rating by Hilary
"Great experience!"
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Mark Lyons

November 14, 2025

5  out of  5
rating by Mark Lyons
"Very happy with the service and responsiveness that Marcia Baptiste showed me. She patiently answered my insurance questions about automotive and residential coverage. I saved money by bundling my coverage, and am also very happy with the StateFarm App."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Marcia, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Ayana Spann

November 13, 2025

5  out of  5
rating by Ayana Spann
"Gwen is the best of the best! Thank you so much for your assistance with my policy! She took the time to explain every option in detail and made sure I understood what coverage would best fit my needs. Her professionalism and knowledge made the entire process easy and stress-free. Highly recommend!"
We responded:
"Hi Ayana! Thank you so much for your kind words! I’m so glad I could help make the process easy and stress-free while finding the coverage that best fits your needs. It means a lot to me that you took the time to share your experience and recommendation!"
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Sacorya Railey

November 13, 2025

5  out of  5
rating by Sacorya Railey
"Cydney does an amazing job, super professional & friendly."
We responded:
"Hi Sacorya, thank you so much for your kind words! I’m thrilled to hear that Cydney was able to provide such a professional and friendly experience. We really appreciate you taking the time to share your feedback!"
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E P

November 13, 2025

5  out of  5
rating by E P
"Akisa’s knowledge and guidance helped me make the switch to State Farm. She was able to help me compare coverage and make an informed decision. I highly recommend Akisa and would give her 10 stars if I could!"
We responded:
"Hi E P, thank you so much for your kind words! I’m thrilled to hear that Akisa was able to guide you through your coverage options and help you make an informed decision. We really appreciate your recommendation and your thoughtful feedback!"
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John Politsopoulos

November 13, 2025

5  out of  5
rating by John Politsopoulos
"Akisa was awesome! I highly recommend her to anyone looking for insurance! Very responsive and super helpful answering all my questions!"
We responded:
"Hi John, thank you so much for your kind words! I’m thrilled to hear that Akisa was able to provide such helpful and responsive service. We really appreciate your recommendation and are glad you had a great experience!"
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nancy stoltzfus

November 12, 2025

5  out of  5
rating by nancy stoltzfus
"What an amazing experience. Talked to Akisa Westbrooks about our insurance needs. She helped us get the coverage we needed and an awesome price. Akisa explained everything in a way my husband and I could understand. I wish I could give her more than 5 stars."
We responded:
"Hi Nancy, thank you so much for your kind words! I’m thrilled to hear that Akisa was able to help you and your husband get the coverage you needed at a great price and explain everything clearly. We truly appreciate your thoughtful feedback and recommendation!"
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Maria Politsopoulos

November 12, 2025

5  out of  5
rating by Maria Politsopoulos
"Wonderful customer service Akisa Westbrooks was knowledgeable and very professional. She answered all my questions. Definitely would recommend her to all my family and friends ."
We responded:
"Hi Maria, thank you so much for your kind words! I’m thrilled to hear that Akisa provided knowledgeable and professional service and was able to answer all your questions. We truly appreciate your recommendation to your family and friends!"
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Chels Smith

November 12, 2025

5  out of  5
rating by Chels Smith
"Cydney was great! If you need insurance be sure to ask for her"
We responded:
"Hi Chels, thank you so much for your kind words! I’m thrilled to hear that Cydney was able to provide a great experience, and we truly appreciate you recommending her to others!"
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Nicole Brower

November 12, 2025

5  out of  5
rating by Nicole Brower
"Cydney is amazing! I had very little understanding of insurance but now I feel like the insurance expert! Thank you for explaining my coverages and how they work!"
We responded:
"Hi Nicole, thank you so much for your kind words! I’m thrilled to hear that Cydney was able to make insurance easy to understand and help you feel confident about your coverage. We really appreciate your feedback!"
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George Politsopoulos

November 12, 2025

5  out of  5
rating by George Politsopoulos
"Akisa did a wonderful job explaining everything about my policies with State Farm. She was professional, polite and knowledgeable. I would highly recommend her for anyone looking for a new policy."
We responded:
"Hi George, thank you so much for your kind words! I’m thrilled to hear that Akisa was able to clearly explain your policies and provide professional, knowledgeable service. We truly appreciate your recommendation!"
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LaDeja Grant

November 12, 2025

5  out of  5
rating by LaDeja Grant
"Great service! One of the reasons I absolutely LOVE State Farm so much is that my agent is so attentive. Everytime I need a call back or change something online, I get a follow up call that same day. Just getting a courtesy call is such a green flag. Worth every penny in this economy. Unfortunately, insurance is necessary so if you’re thinking about coming to get a policy, this location for sure is welcoming and diverse as well! Thank you for making my experience so positive."
We responded:
"Thank you so much for your kind words, LaDeja! I’m thrilled to hear that you’ve had such a positive experience with our office and that we’ve been able to provide timely, attentive service. It’s always our goal to make every interaction smooth and welcoming, and I truly appreciate you taking the time to share your experience!"
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Slimeto Lastone

November 12, 2025

5  out of  5
rating by Slimeto Lastone
"Akisa Westbrooks was a great help she made me change my mind on even switching over from progressive great sales pitch 😁"
We responded:
"We really appreciate your kind words, Slimeto! It’s great to hear Akisa made such a positive impact and helped you feel confident choosing State Farm with your insurance needs."
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Anaya

November 12, 2025

5  out of  5
rating by Anaya
"Akisa WestBrooks Was my Agent. She helped me with my policy. She was amazing and Very professional. ALL of my needs were met and i am very pleased with her service. I definitely will be keeping state farm for my renewal"
We responded:
"Thank you so much for your kind words, Anaya! I’m thrilled to hear that Akisa was able to meet all of your needs and provide such a positive experience. We’re so glad to have you with State Farm and look forward to continuing to serve you for many renewals to come!"
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Arieanna Westbrooks

November 12, 2025

5  out of  5
rating by Arieanna Westbrooks
"Akisa is very professional and explained my coverages to me in a way that was easy to understand. Great service!"
We responded:
"Thank you so much for your kind words, Arieanna! I’m glad to hear that Akisa was able to clearly explain your coverages and provide a great experience. We truly appreciate you trusting State Farm with your insurance needs!"
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Jade Luttrell

November 12, 2025

5  out of  5
rating by Jade Luttrell
"Jazz was very helpful and took the time to explain what was happening with my policy."
We responded:
"Thank you so much, Jade! I’m glad to hear that Jazz was able to take the time to explain everything and make your experience smooth. We truly appreciate you trusting State Farm with your insurance needs!"
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jahdi jcaks

November 12, 2025

5  out of  5
rating by jahdi jcaks
"Great Team- Great Service!"
We responded:
"Thank you so much, Jahdi! We’re thrilled to hear you had a great experience with our team. We truly appreciate you choosing State Farm for your insurance needs!"
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Min Jung Kim

November 11, 2025

5  out of  5
rating by Min Jung Kim
"She's really nice and kind. And I'm really surprised that she handle the problem so quickly!"
We responded:
"Thank you for taking the time to leave this review! I’m happy I could help so quickly, and I’m always here for any of your insurance needs."
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Md Akibul Islam (Aki)

November 11, 2025

5  out of  5
rating by Md Akibul Islam (Aki)
"Laveda Britton is our agent and she has been very helpful with all our cars."
We responded:
"Thank you so much for the kind words! We’re so glad to hear Laveda has been helpful with your cars. We truly appreciate you being part of our State Farm family!"
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Lance Brown

November 8, 2025

5  out of  5
rating by Lance Brown
"Akisa was great. She has a very bubbly, down to earth personality. She was very patient with me and helped me construct my policy to my liking. 10/10 for Ms. Akisa"
We responded:
"Thank you, Lance! We’re so glad to hear Akisa made the process easy and enjoyable for you. We’ll be sure to share your kind words with her!"
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Victor Miller Jr

November 7, 2025

5  out of  5
rating by Victor Miller Jr
"I am extremely pleased with my local agency and their ability and desire to meet my insurance needs. Shout-out to Abe, too! He is extremely helpful, knowledgeable, and an all-around “Good Neighbor”."
We responded:
"Thanks so much, Victor! We’re thrilled to hear Abe and our team have been helpful and attentive to your insurance needs. We appreciate you choosing us!"
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K

November 7, 2025

5  out of  5
rating by K
"She did amazing work . She is polite and have good human relationships. They took their time to explain the life policy . Thanks"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Collins! 😊 We're so glad to hear you had a great experience and appreciate your kind words about our team's professionalism and care. Your recommendation means so much to us! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouCollins #GreatService #HighlyRecommended"
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vinay kumar

November 6, 2025

5  out of  5
rating by vinay kumar
"I had an excellent experience with Akisa from State Farm! She took the time to explain everything clearly and never made me feel rushed. It truly felt like she cared about helping me understand all my options. Her patience, professionalism, and friendly attitude made the whole process easy and comfortable. I really appreciate her outstanding customer service — it was a pleasure talking with her!"
We responded:
"Thank you so much, Vinay! We’re thrilled to hear Akisa provided such excellent service and made the process easy for you. We appreciate your kind words!"
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Jase Bradley

November 6, 2025

5  out of  5
rating by Jase Bradley
"Great agency, and great prices. Courtney was very professional, with a wonderful personality. 10 out of 10 . Thanks for a wonderful experience !!!!"
We responded:
"Thank you so much for your kind words, Jase! I’m thrilled to hear you had a great experience and found value in our service. It’s always our goal to make insurance simple and positive for our State Farm family!"
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Carmela Bradley

November 6, 2025

5  out of  5
rating by Carmela Bradley
"Courtney Carter was so great helping me with my policies and making my experience better. She had a wonderful personality Thank you for a great experience and your patience . #highlyrecommend"
We responded:
"Hi Carmela! Thank you so much for taking the time to share your experience! I’m so glad Courtney was able to make the process smooth and positive for you. Your kind words mean a lot to our team, and we’re thrilled you’re happy with your insurance policies."