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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Miller Jr

November 7, 2025

5  out of  5
rating by Victor Miller Jr
"I am extremely pleased with my local agency and their ability and desire to meet my insurance needs. Shout-out to Abe, too! He is extremely helpful, knowledgeable, and an all-around “Good Neighbor”."
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K

November 7, 2025

5  out of  5
rating by K
"She did amazing work . She is polite and have good human relationships. They took their time to explain the life policy . Thanks"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Collins! 😊 We're so glad to hear you had a great experience and appreciate your kind words about our team's professionalism and care. Your recommendation means so much to us! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouCollins #GreatService #HighlyRecommended"
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Aban Alan

November 7, 2025

1  out of  5
rating by Aban Alan
"See my profile contact me business owner.38"
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Lian Noah

November 7, 2025

1  out of  5
rating by Lian Noah
"Worst customer service ever received. They acted like they were doing a favor. No respect or courtesy shown. One star is too generous for them."
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Qliver James

November 7, 2025

1  out of  5
rating by Qliver James
"Totally unacceptable behavior from staff. Service quality is below standard. They ruined my whole experience. Not recommended at all."
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Elijah William

November 7, 2025

1  out of  5
rating by Elijah William
"The service was slow and careless. They ignored my concerns completely. Very poor communication overall. I’ll never go back again."
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Henry Lueas

November 7, 2025

1  out of  5
rating by Henry Lueas
"Horrible experience from start to finish. No professionalism at all. They don’t care about customers. Definitely not worth even one star."
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Hello Benjamin

November 7, 2025

1  out of  5
rating by Hello Benjamin
"Very disappointed with their service. Staff was rude and unhelpful. Waited too long for nothing. Would never recommend this place"
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vinay kumar

November 6, 2025

5  out of  5
rating by vinay kumar
"I had an excellent experience with Akisa from State Farm! She took the time to explain everything clearly and never made me feel rushed. It truly felt like she cared about helping me understand all my options. Her patience, professionalism, and friendly attitude made the whole process easy and comfortable. I really appreciate her outstanding customer service — it was a pleasure talking with her!"
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Jase Bradley

November 6, 2025

5  out of  5
rating by Jase Bradley
"Great agency, and great prices. Courtney was very professional, with a wonderful personality. 10 out of 10 . Thanks for a wonderful experience !!!!"
We responded:
"Thank you so much for your kind words, Jase! I’m thrilled to hear you had a great experience and found value in our service. It’s always our goal to make insurance simple and positive for our State Farm family!"
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Carmela Bradley

November 6, 2025

5  out of  5
rating by Carmela Bradley
"Courtney Carter was so great helping me with my policies and making my experience better. She had a wonderful personality Thank you for a great experience and your patience . #highlyrecommend"
We responded:
"Hi Carmela! Thank you so much for taking the time to share your experience! I’m so glad Courtney was able to make the process smooth and positive for you. Your kind words mean a lot to our team, and we’re thrilled you’re happy with your insurance policies."
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Brandy London

November 5, 2025

5  out of  5
rating by Brandy London
"I’ve been with Gwen Candler’s agency for over 5 years now and my experience has been great this far! I want to take time to highlight an agent, Cydney, that help me transition through some unforeseen circumstances. Cydney was knowledgeable, responsive, and personable. When the issue was resolved. She offered to reach out to do a courtesy follow up months later. I received a message on last week from the same agent. Cydney is a direct reflection of the type of care Gwen’s office upholds and a great reflection of the company over all."
We responded:
"Thank you so much for your thoughtful review, Brandy! I’m thrilled to hear how well Cydney supported you — she truly exemplifies the level of care and professionalism we strive for in our agency. Your recognition means a lot to both her and our team, and we’re so glad to have you with us for over five years!"
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Patricia Caston

November 5, 2025

5  out of  5
rating by Patricia Caston
"Thanks to Quindarius for making my auto insurance setup so easy! He explained everything clearly, was super friendly and patient, and helped me get a great rate. I really appreciate the excellent service!"
We responded:
"Thank you for sharing your experience, Patricia! I’m so glad Quindarius could make your auto insurance setup easy and clear. We’re thrilled to have been able to help you get a great rate and appreciate your kind words."
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Denarro Talton

November 5, 2025

5  out of  5
rating by Denarro Talton
"Knowledgeable ,professional,"
We responded:
"Thank you for your kind words, Denarro! I’m glad you had a positive experience and found our team knowledgeable and professional. We appreciate your trust in us!"
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Andy Williams

November 5, 2025

5  out of  5
rating by Andy Williams
"Darius went above and beyond to make my experience absolutely flawless! From the moment our interaction began, he was professional, patient, and genuinely cared about making sure everything was handled perfectly. His communication was clear, his attitude was upbeat, and he made me feel valued the entire time. What stood out most was how effortlessly he balanced professionalism with warmth, you could tell he truly takes pride in what he does. He didn’t just provide customer service; he delivered an experience that made me feel seen and appreciated. If every representative were like Darius, customer service everywhere would be on another level. I’d give him more than 5 stars if I could. Darius is truly an asset to any team! 🌟👏🏽"
We responded:
"Hi Andy! Thank you so much for sharing this! I’m thrilled to hear about your experience with Darius — he truly takes pride in providing excellent service, and your feedback means a lot to him and our entire team. We’re so glad you felt valued and supported throughout the process!"
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Jared P Phillips

November 5, 2025

5  out of  5
rating by Jared P Phillips
"Kayla was awesome . Me and family appreciate her open much she was so helpful."
We responded:
"Thank you for sharing, Jared! I’m so glad to hear that Kayla was able to help you and your family. We truly appreciate your kind words and are happy you had such a positive experience with our team!"
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Kayla McNutt

November 5, 2025

5  out of  5
rating by Kayla McNutt
"Cydney Collins was a pleasure to work with! She was so kind and knowledgeable, she answered every question I had with confidence! 10 stars if I could"
We responded:
"Thank you so much for sharing your experience, Kayla! I’m thrilled to hear that Cydney was able to provide knowledgeable and confident support. We really appreciate your kind words and are so glad you had such a positive experience with our team!"
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Armani Shumpert

November 5, 2025

5  out of  5
rating by Armani Shumpert
"Cydney is an absolute joy! She’s incredibly detail-oriented and took the time to truly understand and cater to my needs. I felt taken care of every step of the way. Highly recommend"
We responded:
"Thank you for taking the time to share your experience! I’m so glad to hear that Cydney was able to provide such detailed and attentive support. We really appreciate your kind words and recommendation!"
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Raven Fletcher

November 5, 2025

5  out of  5
rating by Raven Fletcher
"Cydney was awesome I highly recommend her assistance!"
We responded:
"Thank you for your kind words! I’m thrilled to hear that Cydney was able to provide excellent assistance. We really appreciate your recommendation!"
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malique Shumpert

November 5, 2025

5  out of  5
rating by malique Shumpert
"I had a great experience with Cydney Collins. She’s knowledgeable, responsive, and truly cares about helping her clients find the best coverage. Five stars all around!"
We responded:
"Thank you so much for your kind review! I’m glad to hear that Cydney was able to provide such knowledgeable and responsive support. We truly appreciate your feedback and your trust in our team!"
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Kalkidan Belete

November 4, 2025

5  out of  5
rating by Kalkidan Belete
"Laveda is honestly the best! She’s super detailed, so patient, and never gets tired of all my questions 😅. She really knows her stuff and always makes sure I understand everything. I’m so glad she’s my agent — she makes the whole process easy and stress-free!"
We responded:
"Hi Kalkidan, we really appreciate your review! Laveda works hard to make sure every question is answered, and I’m so glad she could provide excellent service for your State Farm insurance needs!"
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Som Bahadory

October 30, 2025

5  out of  5
rating by Som Bahadory
"Cydney was very kind, helpful, and informative. I was appreciative of the great service I received today!"
We responded:
"Thank you, Som! We’re so glad Cydney could provide helpful and informative service. We truly appreciate your kind words and look forward to serving you again!"
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Keala B

October 24, 2025

5  out of  5
rating by Keala B
"Jazz was great. Very nice people here."
We responded:
"Thanks so much, Keala! Jazz takes pride in helping our clients, and we’re delighted you felt well taken care of!"
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Shana Domingue

October 24, 2025

5  out of  5
rating by Shana Domingue
"Akisa was extremely helpful and patient with my mother and I yesterday. She was pleasant and had great ideas to help us pick for best policy for. Thanks very much! U ROCK!"
We responded:
"Thank you so much for your kind words, Shana! 🌟 We're thrilled to hear that Kiana provided you with helpful and informative service. Your satisfaction is our top priority! #CustomerSatisfaction #HappyToHelp Gwen Candler State Farm"
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Sonja Barnes

October 23, 2025

5  out of  5
rating by Sonja Barnes
"Jasmine barnes was such a delight to speak with today."
We responded:
"Really appreciate the kind words, Sonja! Jasmine is happy she could help and make your experience a positive one!"