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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Attila Lengyel

April 21, 2026

5  out of  5
rating by Attila Lengyel
"Great service and very nice people. Cheyenne did a fantastic job with both my car and motorcycle."
We responded:
"Wow, thank you for the 5-star review, Attila! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Wairin Nurvianto

April 21, 2026

5  out of  5
rating by Wairin Nurvianto
"Thanks full for Jamie customer service of State Farm, Good response and friendly. I like State Farm Insurance because it’s not just Insurance, It’s helping for drivers focus on safety driving. Thanks so much for State Farm."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Wairin! 🙌 We’re so glad Jamie provided friendly and responsive service. We're proud to support safe driving and be more than just an insurance provider. We truly appreciate your thoughtful words! 🚗💬 #GwenCandlerInsuranceAgency #StateFarm #ThankYouWairin #SafeDrivingMatters #MoreThanInsurance"
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Karen Edwards

April 20, 2026

5  out of  5
rating by Karen Edwards
"Amirah was exactly what I needed today to become informed on all my options provided by STATE FARM. I had no idea they provided personal protection for some of my most valuable possessions, which don’t fall under my homeowners policy and they even provide supplemental medical insurance that can be used outside of a car accident! I learned so much from Amirah today and I appreciate her kind and thorough support. I have been a STATE FARM customer for more than a decade and I am impressed every time I interact with their agents. I deeply appreciate a human to human experience for Customer Service, especially having a technology background. While automation is wonderful in so many regards, the human to human connection is what makes a customer stay. Thank you for your time and support today Amirah!! God bless you!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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ST.MICHAEL MICHAEL

April 17, 2026

5  out of  5
rating by ST.MICHAEL MICHAEL
"Cheyenne , is amazing very help full professional lady . Please go to her get your insurance 😊😊😊"
We responded:
"Thank you for taking the time to leave such a great review, ST.MICHAEL. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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julio gomez

April 16, 2026

5  out of  5
rating by julio gomez
"I had the pleasure to deal with Brook, one of the agents at Gwen Candler and he was so profesional during the whole process. He took extra time to go over different options. Highly recommended."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Melissa Jackson

April 15, 2026

5  out of  5
rating by Melissa Jackson
"When I called to pay my bill, Felicia was so nice and so helpful. I thoroughly enjoyed speaking with her. She was able to answer my questions right away. They live by the slogan, like a good neighbor Statefarm is there! They check in to make sure that I'm happy with my policy, and or if I have questions. They're experts with a neighborly feel. Thank you Statefarm!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Melissa, for your amazing feedback! 🌟 We’re thrilled to hear that Kiana and Taylor provided such helpful and friendly service during your onboarding process. We love living up to the "Like a good neighbor" slogan! Your satisfaction means so much to us, and we’re always here to assist with your policy or any questions you have. Thanks for choosing us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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McKinzi Jones

April 15, 2026

5  out of  5
rating by McKinzi Jones
"10/10 experience!! Evelyn was super nice and helpful !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Allen Nordling

April 15, 2026

5  out of  5
rating by Allen Nordling
"Amirah was extremely helpful in walking me thru my questions. She knew who to ask the right questions snd got back to me promptly. Awesome job!"
We responded:
"Thank you for the 5-star review, Allen! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Michelle d'andrea

April 14, 2026

5  out of  5
rating by Michelle d'andrea
"Joseph made the process of changing my insurance so easy. The prices are good and customer service is great."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gwen Candler’s Team. "
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Latondra Guillory

April 14, 2026

5  out of  5
rating by Latondra Guillory
"My experience with this agency has been five star from day one, especially working with Amirah Turner she deserve a raise!!!"
We responded:
"Wow, thank you for the 5-star review, Latondra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Only_One_ShanShan

April 14, 2026

5  out of  5
rating by Only_One_ShanShan
"I have absolutely LOVED working with this office! Amirah is amazing, always super helpful in addressing my concerns, and ensures to help me get any available discounts which is extremely important for me these days. Thank you for your stellar customer service! 💜"
We responded:
"Thank you for the fantastic review, Only_One_ShanShan! We are always here to help with your insurance needs here in Richardson . "
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Idevior Sherman

April 13, 2026

5  out of  5
rating by Idevior Sherman
"Brook was very professional and knowledgeable about insurance."
We responded:
"Thank you so much for the 5-stars, Idevior! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lil Zay

April 13, 2026

5  out of  5
rating by Lil Zay
"I’ve had an outstanding experience with Brook Tewabe acting on behalf of State-farm across multiple types of coverage, including life, accident, property, and vehicle insurance. From the very beginning, Brook has been knowledgeable, responsive, and genuinely focused on finding the best solutions for my needs. Their life insurance options gave me real peace of mind, with clear explanations and flexible plans. The accident insurance coverage is equally reassuring, offering strong protection and quick, hassle-free claims support when it matters most. For property insurance, I’ve felt confident knowing my home and belongings are well-protected, and their attention to detail in coverage options really stands out. What truly sets State Farm apart, though, is their vehicle insurance. Competitive rates, excellent customer service, and an easy claims process make a huge difference. Anytime I’ve had questions or needed assistance, their representatives have been prompt, friendly, and helpful. Overall, State Farm delivers reliability, comprehensive coverage, and exceptional customer care across the board. I highly recommend them to anyone looking for dependable insurance coverage in every aspect of life."
We responded:
"Lil, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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Connie Raines

April 13, 2026

5  out of  5
rating by Connie Raines
"Excellent and most informative information by my agent!! Extremely knowledgeable and very friendly service was provided to me. Thanks, State Farm for all your help!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Naomi Michaud

April 13, 2026

5  out of  5
rating by Naomi Michaud
"Cheyenne provided excellent customer service. I called to inquire about the status of my monthly premium not being withdrawn from the proper bank account. Cheyenne was able to correct the problem immediately. Thank you so much for your great service!"
We responded:
"Thank you for your kind words, Naomi! I’m glad Jamie was able to assist you quickly and get the form to your mortgage lender. We appreciate your trust in our State Farm team!"
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Reena Owens

April 10, 2026

5  out of  5
rating by Reena Owens
"Joseph was really wonderful to work with!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. "
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Chris Cruz

April 8, 2026

5  out of  5
rating by Chris Cruz
"Had amazing service and Joseph helped me a lot also explained everything well I understood everything and he had amazing customer service."
We responded:
"Thank you so much for the 5-stars, Chris! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Deonna Smith

Deonna Smith

April 8, 2026

5  out of  5
rating by Deonna Smith
"I had a wonderful experience working with Cheyenne at State Farm! She was incredibly helpful, professional, and patient while assisting me with both of my renter insurance car insurance policies.Cheyenne took the time to clearly explain all of my coverage options and made sure I understand everything,Which made the entire process stress-Free and easy."
We responded:
"Wow, thank you for the 5-star review, Deonna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Carolyn Crawford Johnston

Carolyn Crawford Johnston

April 6, 2026

5  out of  5
rating by Carolyn Crawford Johnston
"Amirah is the best. I really didn’t want to call this morning and handle insurance business. But, Amirah made insurance talk less painful. She made my day! So personable and knowledgeable in her work. I feel so much better now. Thank you, Amirah, for being so professional and helpful on this Monday morning."
We responded:
"Thank you so much for the 5-stars, Carolyn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gwen Candler’s Team anytime."
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Eric Kostyszyn

April 6, 2026

5  out of  5
rating by Eric Kostyszyn
"Joseph Nichols was a fantastic agent to work with. He was attentive and had my family everything we needed at a competitive cost with no pressure and had extreme patience. Thank you Joseph!"
We responded:
"Thank you for the amazing review, Eric! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Stephanie Owens

Stephanie Owens

April 6, 2026

5  out of  5
rating by Stephanie Owens
"Joseph was very friendly, knowledgeable, and attentive. With his help I was able to find a better plan that meets the needs of my household."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Briyanna Falkner

April 3, 2026

5  out of  5
rating by Briyanna Falkner
"Cheyenne was amazing to work with! She made the process of adding a new car to my policy quick, easy, and stress free. She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my coverage. Excellent customer service from start to finish. I truly appreciate her help!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. "
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MsTH

April 3, 2026

5  out of  5
rating by MsTH
"Excellent service, very knowledgeable and friendly staff who care about their customers!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Eric Cook

April 1, 2026

5  out of  5
rating by Eric Cook
"I spoke with Amiriah, she was very professional and helpful. Great customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Eric, for your kind feedback! 🌟 We’re delighted to hear that Kiana provided professional and helpful service. We’re always here to assist with any of your insurance needs—don’t hesitate to reach out anytime! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Felicia De Alva

April 1, 2026

5  out of  5
rating by Felicia De Alva
"The agent was very helpful by helping me get a better rate. She was very sweet on helping me to get better rate for my insurance for my cars and rent insurance."
We responded:
"Thank you for taking the time to leave such a great review, Felicia. We strive for excellence in all things insurance and are grateful for your positive feedback. "