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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zahra Akbari

Zahra Akbari

July 20, 2026

5  out of  5
rating by Zahra Akbari
"I had a great experience with the representative who assisted me over the phone. He very helpful, patient, and made the entire process easy and smooth. Everything was explained clearly, and my insurance was activated quickly. I really appreciate the excellent service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Patsy Rodriguez

July 17, 2026

5  out of  5
rating by Patsy Rodriguez
"Amirah was a pleasure to speak to regarding making changes to our policy. She went over everything and made the process easy. And made sure I had all the information I needed before updating our policy.. She was very thorough and so friendly to .Excellent Customer Service!"
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Esther Chira

July 16, 2026

5  out of  5
rating by Esther Chira
"Just switched my insurance to State Farm and this location has one of the best teams ever. I received great help, especially from Cheyenne and Evelyn. They made everything easy and smooth."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richardson. "
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Lisa Travis

July 16, 2026

5  out of  5
rating by Lisa Travis
"Amira was so helpful with me today getting my premium policy down thank you so much"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX

Thank you, Lisa Travis, for your kind review! 😊 I’m delighted to hear that Kiena was able to help you find the best insurance deal. 🌟 Your appreciation means a lot, and we’ll make sure Kiena knows how much you value her assistance. If you need anything else, don’t hesitate to reach out! 👍✨"
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Geetesh Lokhande

July 16, 2026

5  out of  5
rating by Geetesh Lokhande
"I had to change the address on my policies, and Joshua made the process very quick. He was very patient and was able to understand my needs without any difficulties and made the change within no time.

Update:
⭐⭐⭐⭐⭐ again.

I called to make a couple of changes to my auto insurance policy, and Amirah Turner made the whole process quick and easy. She understood exactly what I needed, took care of everything without me having to explain much.
Great customer service, professional, and efficient. Thanks, Amirah, for making it such a smooth experience!"
We responded:
"Thank you so much for your kind words, Geetesh! 🌟 We're thrilled to hear that Joshua provided you with exceptional service and made the address change process a breeze. We're always here to help with any insurance needs! #CustomerSatisfaction #ExceptionalService Gwen Candler State Farm"
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Nadia Ismail

July 15, 2026

5  out of  5
rating by Nadia Ismail
"Cheyenne went above and beyond to answer all of my questions and help me find the best coverage for my policy. She was incredibly knowledgeable and kind throughout the entire process. If I could give more than five stars, I would! I’m so grateful I called and chose to get my policy through them. Highly recommend!"
We responded:
"Nadia, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Kiara Warren

July 15, 2026

5  out of  5
rating by Kiara Warren
"Amirah was so amazing to speak with today! She turned a frustrating situation, into an interaction of nothing but laughs. I hope everyone is visiting StateFarm"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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sbrokenberry

July 15, 2026

5  out of  5
rating by sbrokenberry
"Amirah was incredibly pleasant, patient, and helpful throughout my experience. After assisting me with making my payment, she took the initiative to review my policies to see if I qualified for any additional discounts. During her review, she discovered that a previous address was still listed on my auto policy. Once she removed the outdated address, it resulted in a savings of $40 per month on my premium.I truly appreciate her attention to detail, professionalism, and dedication to helping customers save money. We need more friendly, knowledgeable, and proactive representatives like Amirah. She provided outstanding customer service, and I am very grateful for her assistance."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Gwen Candler’s team. "
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Omar Villa

July 13, 2026

5  out of  5
rating by Omar Villa
"Great service, all my questions were answered and the process was smooth and quick"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Omar! ⭐ We truly appreciate your 5-star support. We're always here whenever you need us!
#GwenCandlerInsuranceAgency #StateFarm #ThankYouOmar #FiveStarService #AlwaysHereToHelp"
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Mohammad

July 11, 2026

5  out of  5
rating by Mohammad
"He is a professional agent"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Lindsey Bitondo

July 11, 2026

5  out of  5
rating by Lindsey Bitondo
"Great experience! Amirah was very helpful in explaining my auto insurance options and answering all of my questions without ever making me feel pressured. I really appreciated the honest guidance and the time she took to make sure I understood everything. The whole process was easy, comfortable, and stress-free. Highly recommend!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Lindsey, for your wonderful feedback! 🌟 We're so pleased to hear that Heather's down-to-earth approach and dedication to ensuring your family is well-covered made such a positive impression. Building relationships with our customers is important to us, and we're glad Heather took the time to get to know you. Thank you for trusting us with your insurance needs! #StateFarm #CustomerService #DallasInsurance #HereToHelp #FamilyProtection #InsuranceCoverage #InsuranceAgent"
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Candice Martinez

July 10, 2026

5  out of  5
rating by Candice Martinez
"I spoke with Amirah today and she was amazing! So helpful, knowledgeable, and very personable! She’s definitely a 5 star employee!!😊"
We responded:
"Candice, thank you for the five stars! Josh is a fantastic asset to our team."
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Billie Bullitt

July 10, 2026

5  out of  5
rating by Billie Bullitt
"Professional and knowledgeable"
We responded:
"Billie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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Carolina Ibarra

July 9, 2026

5  out of  5
rating by Carolina Ibarra
"Cheyenne was wonderful to work with! She was friendly, knowledgeable, and took the time to answer all of my questions. She explained my coverage options clearly and helped me find the policy that best fit my needs without making me feel pressured. Her professionalism, responsiveness, and genuine willingness to help made the entire process easy and stress-free. I truly appreciate her excellent customer service and highly recommend Cheyenne to anyone looking for an insurance agent who cares about her clients."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Sharon Barrington

July 8, 2026

5  out of  5
rating by Sharon Barrington
"Brook was very patient and thorough. He took his time and answered all my questions. He provided great customer service."
We responded:
"Sharon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
Profile photo of Christian Brown

Christian Brown

July 8, 2026

5  out of  5
rating by Christian Brown
"Amirah laid out all my options in-front of me. I’m a vary stubborn person, But she was patient with me. She was also very honest with me about prices and things like that. So I didn’t feel like I was being screwed over or sold something I didn’t need."
We responded:
"Thank you, Christian! We’re glad to hear La Veda made such a great impression. We truly appreciate your support!"
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bharath kommu

July 8, 2026

5  out of  5
rating by bharath kommu
"It was Nice Talking to you Brook. You did great jobs. Thank you for guiding me I did got great deal."
We responded:
"Thanks so much for the amazing review, bharath! We really appreciate your support here in Richardson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Carlos Alvarez

July 7, 2026

5  out of  5
rating by Carlos Alvarez
"Muy Buena y muy efficient el servicing fue jenoal"
We responded:
"We appreciate your review, Carlos. We are so happy that you had such a wonderful experience with State Farm Agent Gwen Candler’s Team here in Richardson ! "
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MJ Wilson

July 7, 2026

5  out of  5
rating by MJ Wilson
"Great professional people...People are very helpful and patient."
We responded:
"MJ, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
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Beretta Hubert

July 3, 2026

5  out of  5
rating by Beretta Hubert
"Ms. Evelyn was very detailed and professional. Great customer service. Explained everything in detail about my policy… she deserves a 5 Star. I have had progressive ins for many, many years. They have never mentioned things that Ms. Evelyn informed me of, and when I went to the home office for State Farm. They always gave me an outrageous quote. My husband passed away on 6/10/26. I was shopping for ins and many ins companies was burning my phone up. Ms. Evelyn helped me to save over$1,000 and I know the angel was sent to me from above. Again, Ms. Evelyn. Thank you, thank you, thank you & may God continue his blessings upon you & your family. Beretta Hubert"
We responded:
"Beretta, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Gwen Candler’s Team here in our Richardson office. "
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David Van Loon

July 1, 2026

5  out of  5
rating by David Van Loon
"Cheyenne was very friendly & knowledgeable getting my Safe & Save car sensor set up. Couldn't have done the beacon hookup without her help. Good start of my day."
We responded:
"Thank you for the amazing review, David! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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James Nguyen

June 30, 2026

5  out of  5
rating by James Nguyen
"I was actually impressed with the way how Brook handled things. I thought I already have the lowest premiums for my insurance but no he came back with better deals. He even took the time to call and follow up and explain the policy coverages. Thus I was sold so I appreciated the all the help. If you need helps with insurance, Brook definitely will try to help you get the best offer. In my case it was ~80 for auto and ~110 for home, previous was ~120 for auto and ~80 for home but the new home policy is much better coverages"
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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ayedun Tobi

June 30, 2026

5  out of  5
rating by ayedun Tobi
"Very patient and intuitive customer service. Special shoutout Brook!!"
We responded:
"Thanks for taking the time to share your 5-star insurance rating with us, Ayedun! "
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Wendy De Leon

June 30, 2026

5  out of  5
rating by Wendy De Leon
"Great customer service and always going above and beyond to offer competitive prices in this economy and thata biggest win we need people to care for their customers needs that adjust to their finances"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Wendy, for your kind feedback! 🌟 We’re so glad to hear that you received great customer service and found our team ready to help with your home and auto insurance questions. We’re always here to assist you whenever you need us! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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CMG Dallas

June 30, 2026

5  out of  5
rating by CMG Dallas
"Amirah helped me over the phone and she is amazing! Informative quick and answered all my questions"
We responded:
"Thank you for your kind review of State Farm Agent Gwen Candler’s Team. We appreciate it!"