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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Holland

May 1, 2026

5  out of  5
rating by Curtis Holland
"Evelyn provided an outstanding experience, demonstrating true professionalism and thorough service. She handled the updates to my auto, home, and health insurance policies with total ease. What truly stands out is her expertise; she didn't just process my paperwork but ensured I had the optimal coverage for my specific needs. Her responsiveness is unmatched—she is incredibly quick to return every call, text, and email. Beyond the excellent service, the value she delivered was significant. I highly recommend Evelyn to anyone seeking a dedicated and efficient insurance agent!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Curtis, for your glowing feedback! 🌟 We’re thrilled to hear you found our service outstanding and that our team was polite, respectful, and focused on getting great results. Your recommendation means so much to us. We’re always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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trisha D

April 30, 2026

5  out of  5
rating by trisha D
"Cheyenne was very friendly and helpful. She made sure I had everything I need at a reasonable price."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Trisha, for your kind words! 😊 We're so glad to hear that you've had only good experiences with us and that you find our team helpful and polite. It's great to know that you're happy with the cost of your renters and auto insurance. We're always here to assist with anything you need! #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #RentersInsurance #InsuranceAgent"
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Only_One_ShanShan

April 30, 2026

5  out of  5
rating by Only_One_ShanShan
"I have absolutely LOVED working with this office! Amirah and Felicia are both amazing, always super helpful in addressing my concerns, and ensures to help me get any available discounts which is extremely important for me these days. Thank you for your stellar customer service! 💜"
We responded:
"Thank you for the fantastic review, Only_One_ShanShan! We are always here to help with your insurance needs here in Richardson . "
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Shawnnay Delgado

April 30, 2026

5  out of  5
rating by Shawnnay Delgado
"Felicia Owens went above and beyond to help me with a question on my account. I appreciate it because I’m not a new customer and I’ve been with State Farm for a while. Excellent customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Shawnnay, for your kind words! 🌟 We’re so glad to hear that Laveda provided quick and efficient service. We truly value your satisfaction and are here for you anytime! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Shannon

April 30, 2026

5  out of  5
rating by Shannon
"Cheyenne is amazing! I appreciate you taking time right before closing to help get my insurance started after being let down by another office."
We responded:
"Thank you for the 5-star review, Shannon! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Andrea Holstein

April 28, 2026

5  out of  5
rating by Andrea Holstein
"I was online doing a quote since my fiancé and I are moving from Ohio to Texas when I received a call from Evelyn . She was very personable and helpful with this process . We all dread changes but considering I’ve been with State Farm for years I wanted to stay with them . Evelyn made this process quick and painless ! Thank you 🙂"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. "
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Antonia Gutiérrez

April 24, 2026

5  out of  5
rating by Antonia Gutiérrez
"Amirah is a sweet girl !! She explained everything me with patience.."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Antonia, for your kind feedback! 🌟 We’re so happy to hear that Cydney was able to help you and that you had a great experience. Your recommendation means a lot to us! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Claude Massicott

April 23, 2026

5  out of  5
rating by Claude Massicott
"Great experience, ensuring I had the right coverage for my property."
We responded:
"Thank you for the amazing review, Claude! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lillian Brett

April 23, 2026

5  out of  5
rating by Lillian Brett
"Kanan the agent that I worked with was great .took the time to go over different policies. .I left progressive with the worst policy and got a great policy with state farm..I recommend this agent..great to work with.."
We responded:
"Lillian, thank you! We love seeing reviews like this. Kanan always puts our customers first and we are glad they were able to assist you with your insurance needs. Feel free to contact us anytime."
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Francisco Sanders Collazo

April 23, 2026

5  out of  5
rating by Francisco Sanders Collazo
"Great service. Had insurance on my second vehicle in no time. Best rates I’ve found as well. Highly recommend."
We responded:
"Thank you for the fantastic review, Francisco! We are always here to help with your insurance needs here in Richardson . "
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CRC ZH

April 22, 2026

5  out of  5
rating by CRC ZH
"Cheyenne is very helpful. Thank you Cheyenne!"
We responded:
"Thank you for the 5-star review, CRC! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Virginia Halsey

April 22, 2026

5  out of  5
rating by Virginia Halsey
"Cheyanne was professional, easy to talk to, and efficiently solved a billing problem. Thanks"
We responded:
"Virginia, thank you for your kind words! We’re so glad to hear that Jamie made the experience pleasant and easy. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
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Attila Lengyel

April 21, 2026

5  out of  5
rating by Attila Lengyel
"Great service and very nice people. Cheyenne did a fantastic job with both my car and motorcycle."
We responded:
"Wow, thank you for the 5-star review, Attila! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Wairin Nurvianto

April 21, 2026

5  out of  5
rating by Wairin Nurvianto
"Thanks full for Jamie customer service of State Farm, Good response and friendly. I like State Farm Insurance because it’s not just Insurance, It’s helping for drivers focus on safety driving. Thanks so much for State Farm."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Wairin! 🙌 We’re so glad Jamie provided friendly and responsive service. We're proud to support safe driving and be more than just an insurance provider. We truly appreciate your thoughtful words! 🚗💬 #GwenCandlerInsuranceAgency #StateFarm #ThankYouWairin #SafeDrivingMatters #MoreThanInsurance"
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Karen Edwards

April 20, 2026

5  out of  5
rating by Karen Edwards
"Amirah was exactly what I needed today to become informed on all my options provided by STATE FARM. I had no idea they provided personal protection for some of my most valuable possessions, which don’t fall under my homeowners policy and they even provide supplemental medical insurance that can be used outside of a car accident! I learned so much from Amirah today and I appreciate her kind and thorough support. I have been a STATE FARM customer for more than a decade and I am impressed every time I interact with their agents. I deeply appreciate a human to human experience for Customer Service, especially having a technology background. While automation is wonderful in so many regards, the human to human connection is what makes a customer stay. Thank you for your time and support today Amirah!! God bless you!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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ST.MICHAEL MICHAEL

April 17, 2026

5  out of  5
rating by ST.MICHAEL MICHAEL
"Cheyenne , is amazing very help full professional lady . Please go to her get your insurance 😊😊😊"
We responded:
"Thank you for taking the time to leave such a great review, ST.MICHAEL. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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julio gomez

April 16, 2026

5  out of  5
rating by julio gomez
"I had the pleasure to deal with Brook, one of the agents at Gwen Candler and he was so profesional during the whole process. He took extra time to go over different options. Highly recommended."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Melissa Jackson

April 15, 2026

5  out of  5
rating by Melissa Jackson
"When I called to pay my bill, Felicia was so nice and so helpful. I thoroughly enjoyed speaking with her. She was able to answer my questions right away. They live by the slogan, like a good neighbor Statefarm is there! They check in to make sure that I'm happy with my policy, and or if I have questions. They're experts with a neighborly feel. Thank you Statefarm!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Melissa, for your amazing feedback! 🌟 We’re thrilled to hear that Kiana and Taylor provided such helpful and friendly service during your onboarding process. We love living up to the "Like a good neighbor" slogan! Your satisfaction means so much to us, and we’re always here to assist with your policy or any questions you have. Thanks for choosing us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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McKinzi Jones

April 15, 2026

5  out of  5
rating by McKinzi Jones
"10/10 experience!! Evelyn was super nice and helpful !"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Allen Nordling

April 15, 2026

5  out of  5
rating by Allen Nordling
"Amirah was extremely helpful in walking me thru my questions. She knew who to ask the right questions snd got back to me promptly. Awesome job!"
We responded:
"Thank you for the 5-star review, Allen! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Michelle d'andrea

April 14, 2026

5  out of  5
rating by Michelle d'andrea
"Joseph made the process of changing my insurance so easy. The prices are good and customer service is great."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gwen Candler’s Team. "
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Latondra Guillory

April 14, 2026

5  out of  5
rating by Latondra Guillory
"My experience with this agency has been five star from day one, especially working with Amirah Turner she deserve a raise!!!"
We responded:
"Wow, thank you for the 5-star review, Latondra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Idevior Sherman

April 13, 2026

5  out of  5
rating by Idevior Sherman
"Brook was very professional and knowledgeable about insurance."
We responded:
"Thank you so much for the 5-stars, Idevior! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lil Zay

April 13, 2026

5  out of  5
rating by Lil Zay
"I’ve had an outstanding experience with Brook Tewabe acting on behalf of State-farm across multiple types of coverage, including life, accident, property, and vehicle insurance. From the very beginning, Brook has been knowledgeable, responsive, and genuinely focused on finding the best solutions for my needs. Their life insurance options gave me real peace of mind, with clear explanations and flexible plans. The accident insurance coverage is equally reassuring, offering strong protection and quick, hassle-free claims support when it matters most. For property insurance, I’ve felt confident knowing my home and belongings are well-protected, and their attention to detail in coverage options really stands out. What truly sets State Farm apart, though, is their vehicle insurance. Competitive rates, excellent customer service, and an easy claims process make a huge difference. Anytime I’ve had questions or needed assistance, their representatives have been prompt, friendly, and helpful. Overall, State Farm delivers reliability, comprehensive coverage, and exceptional customer care across the board. I highly recommend them to anyone looking for dependable insurance coverage in every aspect of life."
We responded:
"Lil, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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Connie Raines

April 13, 2026

5  out of  5
rating by Connie Raines
"Excellent and most informative information by my agent!! Extremely knowledgeable and very friendly service was provided to me. Thanks, State Farm for all your help!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "