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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pagoo J

December 23, 2025

5  out of  5
rating by Pagoo J
"Ms Laveda listened and helped me with my policy. She helped clarify specific coverage questions and helped make the right decisions. Thank you!"
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stacy pringle

December 20, 2025

5  out of  5
rating by stacy pringle
"Akisa was amazing, she stayed late to make sure my mom coverage got handled. She was very patient with us."
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Drew Carlson

December 19, 2025

5  out of  5
rating by Drew Carlson
"Amirah was great! She researched my bill and was able to resolve my questions. I really appreciate her gracious attitude and attention to detail and outstanding customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Drew! 🙌 We're so glad Kiana was able to assist you with friendliness, knowledge, and quick answers. We appreciate your kind words and the opportunity to help! 💬👏 #GwenCandlerInsuranceAgency #StateFarm #ThankYouDrew #KianaCares #HelpfulService"
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Tricia Ku

December 12, 2025

5  out of  5
rating by Tricia Ku
"The efficiency and service are excellent."
We responded:
"Thank you so much for your kind words, Tricia! We’re thrilled to hear you had an excellent experience and found our service efficient. We truly appreciate you taking the time to share your feedback and look forward to assisting you with your insurance needs in the future."
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Needfire Official

December 11, 2025

5  out of  5
rating by Needfire Official
"I only take the time to write a review when it is much deserved. Laveda with State Farm should be recognized for being the ultimate professional, being so kind and helpful. Always so cheerful when I call and need help with my account. Always responds super quick when I need information sent to me. Thank you"
We responded:
"Hi! Thank you so much for taking the time to share your experience! We’re thrilled to hear that Laveda has been so professional, helpful, and responsive. Your feedback means a lot, and we’ll be sure to recognize her for the great work she’s doing."
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Curtis Holland

December 11, 2025

5  out of  5
rating by Curtis Holland
"Outstanding customer service. Polite, Respectful, and End Result Driven. I highly recommend."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Curtis, for your glowing feedback! 🌟 We’re thrilled to hear you found our service outstanding and that our team was polite, respectful, and focused on getting great results. Your recommendation means so much to us. We’re always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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William Engfer

December 2, 2025

5  out of  5
rating by William Engfer
"Akisa was very helpful and promptly took care of what I needed accomplished.Thank you. I hope I spelled the name correctly )"
We responded:
"Thank you, William! We’re so glad she could assist you promptly and make the process smooth. We appreciate your kind words and look forward to helping you with all your State Farm insurance needs!"
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Gustavo Goncalves

December 2, 2025

5  out of  5
rating by Gustavo Goncalves
"Laveda was so cordial and professional. I was able to get different quotes and choose the best options for my family. I prefer to do these things in person and she was awesome! Highly recommend!"
We responded:
"Thank you for the kind words, Gustavo! We are thrilled to hear that you had a positive experience and found our services convenient. We appreciate your recommendation!"
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Barbara Figueiredo

December 1, 2025

5  out of  5
rating by Barbara Figueiredo
"I had a great experience working with Laveda. Very professional and helpful. Great following up with request. I would recommend to anyone"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Barbara! 😊 We're so glad Laveda made your experience smooth and professional. Her follow-up and dedication mean so much, and we truly appreciate your recommendation! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouBarbara #LavedaCares #ProfessionalService #HighlyRecommended"
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Benny Ross

December 1, 2025

5  out of  5
rating by Benny Ross
"Laveda was very polite and knowledgeable. An helped me with my Auto Insurance issues. I appreciate her exceptional customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Benny, for your kind words! 😊 We’re so glad to hear that Lucero provided you with friendly, knowledgeable, and patient service. It’s wonderful to know that you found our insurance coverages reasonably priced as well. We’re always here to help—don’t hesitate to reach out if you need anything! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Dominique Johnson

November 26, 2025

5  out of  5
rating by Dominique Johnson
"She was a great help"
We responded:
"Thanks for taking the time to share your kind words, Dominique! Our team will always be there for you & all of your insurance needs!"
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June Leday

November 21, 2025

5  out of  5
rating by June Leday
"They treat u with respect and helpful"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, June, for your kind words! 😊 We’re so glad to hear you felt respected and supported by our team. We’re always here to assist with all your insurance needs—just let us know how we can help! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Valeria Martinez

November 21, 2025

5  out of  5
rating by Valeria Martinez
"Abraham was very helpful in answering all my questions and followed up on a timely manner."
We responded:
"Hi Valeria, we’re thrilled to hear about your experience! At Gwen Candler State Farm, our goal is to make insurance clear and easy, and it’s great Abraham could assist you every step of the way!"
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Chad Jahnke

November 20, 2025

5  out of  5
rating by Chad Jahnke
"She was very helpful and polite. She is awesome A+++"
We responded:
"Thanks so much, Chad! It’s great to know our service met your expectations—Abraham and our team here at Gwen Candler State Farm are always happy to help."
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Nashena Edwards

November 18, 2025

5  out of  5
rating by Nashena Edwards
"I had an outstanding experience with Cydney at State Farm! From the moment I walked in, her personality was warm, welcoming, and incredibly helpful. She went above and beyond to ensure I understood all my options and felt confident in my decisions. Highly recommend her for anyone looking for top-notch customer service!"
We responded:
"Thank you so much, Nashena! We’re thrilled to hear that Cydney provided such a warm, welcoming, and helpful experience. Going above and beyond for our clients is exactly what we strive for at Gwen Candler State Farm Insurance, and we truly appreciate your kind words and recommendation!"
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Mark Lyons

November 14, 2025

5  out of  5
rating by Mark Lyons
"Very happy with the service and responsiveness that Marcia Baptiste showed me. She patiently answered my insurance questions about automotive and residential coverage. I saved money by bundling my coverage, and am also very happy with the StateFarm App."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Marcia, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Sacorya Railey

November 13, 2025

5  out of  5
rating by Sacorya Railey
"Cydney does an amazing job, super professional & friendly."
We responded:
"Hi Sacorya, thank you so much for your kind words! I’m thrilled to hear that Cydney was able to provide such a professional and friendly experience. We really appreciate you taking the time to share your feedback!"
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Maria Politsopoulos

November 12, 2025

5  out of  5
rating by Maria Politsopoulos
"Wonderful customer service Akisa Westbrooks was knowledgeable and very professional. She answered all my questions. Definitely would recommend her to all my family and friends ."
We responded:
"Hi Maria, thank you so much for your kind words! I’m thrilled to hear that Akisa provided knowledgeable and professional service and was able to answer all your questions. We truly appreciate your recommendation to your family and friends!"
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Slimeto Lastone

November 12, 2025

5  out of  5
rating by Slimeto Lastone
"Akisa Westbrooks was a great help she made me change my mind on even switching over from progressive great sales pitch 😁"
We responded:
"We really appreciate your kind words, Slimeto! It’s great to hear Akisa made such a positive impact and helped you feel confident choosing State Farm with your insurance needs."
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Jade Luttrell

November 12, 2025

5  out of  5
rating by Jade Luttrell
"Jazz was very helpful and took the time to explain what was happening with my policy."
We responded:
"Thank you so much, Jade! I’m glad to hear that Jazz was able to take the time to explain everything and make your experience smooth. We truly appreciate you trusting State Farm with your insurance needs!"
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Min Jung Kim

November 11, 2025

5  out of  5
rating by Min Jung Kim
"She's really nice and kind. And I'm really surprised that she handle the problem so quickly!"
We responded:
"Thank you for taking the time to leave this review! I’m happy I could help so quickly, and I’m always here for any of your insurance needs."
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Md Akibul Islam (Aki)

November 11, 2025

5  out of  5
rating by Md Akibul Islam (Aki)
"Laveda Britton is our agent and she has been very helpful with all our cars."
We responded:
"Thank you so much for the kind words! We’re so glad to hear Laveda has been helpful with your cars. We truly appreciate you being part of our State Farm family!"
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Lance Brown

November 8, 2025

5  out of  5
rating by Lance Brown
"Akisa was great. She has a very bubbly, down to earth personality. She was very patient with me and helped me construct my policy to my liking. 10/10 for Ms. Akisa"
We responded:
"Thank you, Lance! We’re so glad to hear Akisa made the process easy and enjoyable for you. We’ll be sure to share your kind words with her!"
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Victor Miller Jr

November 7, 2025

5  out of  5
rating by Victor Miller Jr
"I am extremely pleased with my local agency and their ability and desire to meet my insurance needs. Shout-out to Abe, too! He is extremely helpful, knowledgeable, and an all-around “Good Neighbor”."
We responded:
"Thanks so much, Victor! We’re thrilled to hear Abe and our team have been helpful and attentive to your insurance needs. We appreciate you choosing us!"
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K

November 7, 2025

5  out of  5
rating by K
"She did amazing work . She is polite and have good human relationships. They took their time to explain the life policy . Thanks"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Collins! 😊 We're so glad to hear you had a great experience and appreciate your kind words about our team's professionalism and care. Your recommendation means so much to us! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouCollins #GreatService #HighlyRecommended"