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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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YMG_jrocx

October 5, 2026

5  out of  5
rating by YMG_jrocx
"I loved Evelyn customer service"
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Tammy Griffin

October 2, 2026

5  out of  5
rating by Tammy Griffin
"I spoke to Amirah and she was very friendly and helpful. She was able to lower my rate for Auto insurance."
We responded:
"Thank you for your kind words! We're so glad Jamie was able to assist you in your renters insurance and provide such friendly, helpful service. We truly appreciate your trust and are always here to help with your insurance needs!"
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Lisset Saravia

October 2, 2026

5  out of  5
rating by Lisset Saravia
"Amirah helped me out today getting full coverage for both of my cars at a good price along with life insurance , and renters insurance she was very sweet, and helpful at explain my benefits and trying to find the best for me . It was wonderful talking to her , she was such a sweetheart."
We responded:
"Thank you, Lisset, for the wonderful review! We’re so glad to hear Devin was able to help you find a great price on your car insurance and make the process a positive experience. We truly appreciate you choosing us for your insurance needs!"
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Ora Demerson- Ausborne

October 1, 2026

5  out of  5
rating by Ora Demerson- Ausborne
"Cheyenne it was nice to hear a conversation that I could understand plainly thank you for being patient and giving me knowledge for the MBenz i told my husband about the discounts again thanks for saving us money as I said “every little bit help”"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gwen Candler’s Team! We deeply appreciate your kind words here in Richardson . "
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Romuald Donji

September 29, 2026

5  out of  5
rating by Romuald Donji
"I had a great experience working with Cheyenne. She was very knowledgeable, friendly, and patient throughout the entire process. She took the time to explain everything in detail. I truly appreciate her professionalism and excellent customer service. I highly recommend Gwen Candler State Farm to anyone looking for a helpful and trustworthy State Farm insurance agent!"
We responded:
"Thank you so much for the wonderful review, Romuald! We’re glad to hear Cheyenne was able to make the process easy and take the time to answer all your questions. We truly appreciate your kind words and your recommendation of Gwen Candler State Farm!"
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M Alegria

September 29, 2026

5  out of  5
rating by M Alegria
"Cheyan griffith is a very good customer service
Thank you"
We responded:
"Thank you so much for your kind words! I’m glad to hear Cheyan provided you with great customer service. We really appreciate you taking the time to leave a review and choosing State Farm for your insurance needs!"
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Braelen Reed

September 26, 2026

5  out of  5
rating by Braelen Reed
"Devin was absolutely amazing to work with! He helped me make the switch from USAA to State Farm and made the entire process quick, easy, and stress-free. He took the time to go over all of my options, helped me bundle my coverage, and ended up saving me a significant amount of money while still making sure I had the coverage I needed.

I had such a great experience working with Devin that I referred both my brother and my mom to him as well. He’s knowledgeable, responsive, professional, and genuinely looks out for his clients. If you’re looking to save money or simply want someone you can trust with your insurance needs, I highly recommend reaching out to Devin!"
We responded:
"Thank you so much, Braelen! I’m thrilled to hear Devin made your transition to State Farm so easy and helped you find the right coverage while saving you money. It means a lot that you trusted him enough to refer your brother and mom as well! We truly appreciate your kind words and recommendation."
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Marico Almore

September 24, 2026

5  out of  5
rating by Marico Almore
"Very nice and sweet!"
We responded:
"Marino - thank you for your business and the kind words."
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Christine Alexander

September 22, 2026

5  out of  5
rating by Christine Alexander
"Great customer service she answered all my questions."
We responded:
"Thank you so much, Christine! We truly appreciate you taking the time to share your experience. Providing great customer service is always our goal, and it means a lot to know we delivered. We’re grateful for the opportunity to work with you and are always here if you need anything!"
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Linda Padilla

September 22, 2026

5  out of  5
rating by Linda Padilla
"Evelyn was very helpful in getting my auto insurance set up! She reached out to me and was very pleasant to work with! Look forward to doing business with you!
Thank you so much for your help and your kindness!
Linda Padilla"
We responded:
"Hi Linda! Thank you for the kind words! We’re so glad Evelyn was able to make getting your auto insurance set up such a pleasant experience. We truly appreciate your business and look forward to working with you!"
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Catherine Hancock

September 21, 2026

5  out of  5
rating by Catherine Hancock
"I have never had a better experience in my life. Amirah was so helpful with figuring out all our policies and transferring them from another company. She is a delight and will do everything possible to get you the best rates for everything!!"
We responded:
"Hi Catherine! Thank you so much for the wonderful review! We’re thrilled to hear Amirah made the process of transferring your policies so easy and was able to help with your coverage and rates. We truly appreciate you choosing State Farm!"
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Lakeesha Browne

September 18, 2026

5  out of  5
rating by Lakeesha Browne
"Thanks to Devin for calling my current carrier to cancel my policies. Every other agent that I’ve worked with in the past has asked me to take on this task. I thank him for taking the extra effort in the vein of customer service."
We responded:
"Thank you, Lakeesha! We’re so glad Devin went the extra mile to make the transition easy and take care of the details for you. We truly appreciate you recognizing his exceptional customer service and choosing our State Farm office!"
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Dayo Omoleye

September 18, 2026

5  out of  5
rating by Dayo Omoleye
"My experience was cool I do appreciate the agent’s patience"
We responded:
"Thank you for the five stars, Dayo! And thank you for trusting us with your insurance needs."
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Nicholas Sanchez

September 18, 2026

5  out of  5
rating by Nicholas Sanchez
"Evelyn was a great help to me on setting up insurance for my new business!"
We responded:
"Thank you, Nicholas! We’re so glad Evelyn was able to help you get insurance set up for your new business and make the process easy. We truly appreciate you choosing our State Farm office!"
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OG spikes

September 17, 2026

5  out of  5
rating by OG spikes
"Great experience getting my car insurance set up. The process was quick, easy, and straightforward, and the customer service was excellent. Everything was explained clearly, and all of my questions were answered. I’m very happy with the service and would definitely recommend this office!"
We responded:
"Thank you for the wonderful review! We’re so glad we could make getting your car insurance quick, easy, and straightforward. We truly appreciate your recommendation and are happy to have you with State Farm!"
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Paul

September 16, 2026

5  out of  5
rating by Paul
"Brook had reached out to me regarding a quote for renters insurance I wanted to share that he was very friendly and respectful of my time and I appreciated his great customer service and support!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Paul! 🙏 We're so glad Sydney provided friendly, respectful, and timely service. Your appreciation means a lot, and we're here whenever you need us! 🤝📞
#GwenCandlerInsuranceAgency #StateFarm #CustomerServiceMatters #ThankYouPaul #HereToHelp"
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Teala Carr

September 16, 2026

5  out of  5
rating by Teala Carr
"Amirah was patient and personable and very knowledgeable. thanks for fixing me up girl!"
We responded:
"Thank you, Teala! We’re so glad Amirah was able to make the process easy and help you find a great price. We truly appreciate your kind words and are happy to have you with State Farm!"
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Okeiyi Joshua

September 15, 2026

5  out of  5
rating by Okeiyi Joshua
"Very informative and helpful"
We responded:
"Thank you for the fantastic review, Okeiyi! We are always here to help with your insurance needs here in Richardson . "
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Lolly Kakumani

September 15, 2026

5  out of  5
rating by Lolly Kakumani
"Excellent service by Cheyenne. She helped me a lot in navigating a website and getting a refund. Thank you so much."
We responded:
"Thank you, Lolly! We’re so glad to hear Cheyenne was able to help you navigate the website and get your refund taken care of. We truly appreciate your kind words and are happy to know you had such a positive experience with our office!"
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The Pablo Way

September 14, 2026

5  out of  5
rating by The Pablo Way
"Was shopping for quotes and was lucky enough to get Brook as my agent. While I shopped for the quote I was able to get insurance in literally 45 minutes. He was able to be on call with me while I was busy doing something else. As they say he went above and beyond. Would reccomend to others."
We responded:
"Thank you for the great review! We’re so glad Brook was able to make the process quick, convenient, and easy while you were shopping for insurance. We truly appreciate you recognizing his dedication and willingness to go the extra mile. Thank you for choosing State Farm and for recommending Brook to others!"
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Jon Spitz

September 11, 2026

5  out of  5
rating by Jon Spitz
"Amirah was amazing! She got me and a friend our renter’s insurance set up on the same day! Highly recommend!"
We responded:
"Thank you, Jon! We’re so glad Amirah was able to get your renters insurance set up quickly and make the process so easy. We really appreciate your recommendation and are happy to have you with State Farm!"
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Justin Alexander Rea

September 11, 2026

5  out of  5
rating by Justin Alexander Rea
"great customer service. quick fast and easy!"
We responded:
"Thank you, Justin! We’re glad to hear you had a quick, easy experience and received great customer service. We truly appreciate you taking the time to leave a review and for choosing our State Farm office!"
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Thành Tran

September 11, 2026

5  out of  5
rating by Thành Tran
"Amirah is the best! She will definitely get you right 🙏"
We responded:
"Thank you, Thành! We’re so glad to hear you had such a great experience with Amirah. We truly appreciate the kind words and are happy to have you with our State Farm office!"
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Hali Davis

September 11, 2026

5  out of  5
rating by Hali Davis
"I worked with a absolutely wonderful agent Amirah T. who went the extra mile to look into an issue I was having and fix it! She is a wonderful sweet soul and is amazing at her job
I work in customer service and this agent went above and beyond. Thank you so much!"
We responded:
"Thank you, Hali, for your kind words! We’re so glad to hear Amirah went above and beyond to help resolve your issue and made such a positive impression. We truly appreciate you taking the time to share your experience and are happy to have you with State Farm!"
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Mohammad Shareef

September 5, 2026

5  out of  5
rating by Mohammad Shareef
"Devin was extremely helpful and made the whole process easy and straightforward. He took the time to explain everything, helped me find the right coverage, and ended up saving me about $73 a month on my insurance. Great customer service, very professional, and easy to work with. I definitely recommend Devin and the team!"
We responded:
"Thank you so much, Mohammad! We’re glad Devin made the process easy, explained your coverage clearly, and helped you save $73 a month on your insurance. We truly appreciate your recommendation and are happy to have you with our State Farm team!"